Emerald Hotel | Hotel in Gisborne

| 8.0 (850 Reviews) |  1 Bathroom
Gisborne Hotel | Emerald Hotel

Hotel in Gisborne

A seasonal outdoor pool, a business center, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Emerald Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. This Gisborne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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13 Gladstone Road, Gisborne 4040, Gisborne, 4040, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • TowelsTowels
  • Hair dryerHair dryer
  • Free toiletriesFree toiletries
  • Separate bathtub and showerSeparate bathtub and shower
  • Private bathroomPrivate bathroom
BedroomBedroom
  • Pillow menuPillow menu
  • Free cribs/infant bedsFree cribs/infant beds
  • Pillow-top mattressPillow-top mattress
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Iron/ironing boardIron/ironing board
  • Connecting rooms availableConnecting rooms available
  • DeskDesk
BreakfastBreakfast
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Onsite parking includes off-street optionsOnsite parking includes off-street options
  • Limited onsite parkingLimited onsite parking
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Free covered self parking on siteFree covered self parking on site
  • Electric car charging station on siteElectric car charging station on site
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • ElevatorElevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Bicycle rentalsBicycle rentals
  • WindsurfingWindsurfing
  • Golf lessonsGolf lessons
  • SailingSailing
  • EcotoursEcotours
  • GolfingGolfing
  • Surfing/body boardingSurfing/body boarding
  • KayakingKayaking
  • Seasonal outdoor poolSeasonal outdoor pool
EntertainmentEntertainment
  • Digital channelsDigital channels
  • 40-inch flat-screen TV40-inch flat-screen TV
GeneralGeneral
  • Conference spaceConference space
  • Business centerBusiness center
  • Meeting roomsMeeting rooms
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Seasonal outdoor poolSeasonal outdoor pool
  • Free cribs/infant bedsFree cribs/infant beds
  • Front desk (limited hours)Front desk (limited hours)
  • Daily housekeepingDaily housekeeping
  • Luggage storageLuggage storage
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • Pool sun loungersPool sun loungers
  • Pool umbrellasPool umbrellas

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: 8:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before 10 am
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Steve
Mar 3, 2026 08:57:14 AM
Review Score:   6
Summary: First let me say the staff were very friendly and pleasant. My room was large and sparse. It was in need of some refurbishment. Carpet was worn and tired. There were plaster marks on the wall where damage had been fixed but not painted. There was a lot of road noise and when the traffic started at 5:40am I was unable to sleep. The bedroom was clean and tidy and the bathroom had been renovated and was large, nice and fresh. The hotel is well located in central Gisborne. The hotel has an odd layout that makes the experience of getting around unusual. The parking situation is effectively offsite and all a bit odd. All in all just a bit lacking in upkeep and cohesion.
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Room Arrangement

Room InfoFacilities
Junior Suite
Room Size: m2
1 King Bed
Junior Suite

General

Bed count minimum 1, Bed count maximum 1
Standard Suite, 1 King Bed
Room Size: m2
1 King Bed
Standard Suite, 1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Executive Suite, River View
Room Size: m2
1 King Bed
2 Twin Beds
Executive Suite, River View

General

River view, Bed count minimum 1, Bed count maximum 2
Executive Suite, Pool View
Room Size: m2
1 King Bed
2 Twin Beds
Executive Suite, Pool View

General

Pool view, Bed count minimum 1, Bed count maximum 2
Executive Apartment
Room Size: m2
2 Twin Beds
Executive Apartment

General

Number of living rooms 0, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Emerald Hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Emerald Hotel have a swimming pool? 

Yes, this Emerald Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Emerald Hotel? 

Best-rates for the Emerald Hotel starts from $87 per night with includes Air Conditioner, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Emerald Hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Emerald Hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Emerald Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Emerald Hotel? 

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Emerald Hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Emerald Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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