Four Points by Sheraton Auckland | Hotel in Auckland

| 8.6 (1078 Reviews) |  11 Bathrooms  25 Guests
Auckland Central Business District Hotel | Four Points by Sheraton Auckland

Hotel in Auckland Central Business District, Auckland

Experience exceptional service and spacious hotel accommodations in Auckland, New Zealand at Four Points by Sheraton Auckland, located in the vibrant Aotea Arts Quarter. Guests will be moments away from Aotea Square, The Civic, Auckland Town Hall, Classic Comedy and Bar, Q Theater, Auckland Art Gallery, and an array of CBD shops and restaurants. Enjoy modern rooms with signature bedding, large bathrooms, and free WiFi featuring breathtaking views of the city center from higher floors. Suites offer separate living areas and some with balconies, perfect for traveling families, special occasions, or work sessions in Auckland. Stay fit in the 24-hour fitness center, dine at the Queens Head Bar and Eatery, or take in the stunning views at The Churchill, Auckland's premier luxury rooftop gin and cocktail bar. Our Auckland, New Zealand, hotel is also ideal for those planning events; the contemporary Queen’s Head Ballroom offers 195 square yards of event space, perfect for corporate functions and social celebrations.

Four Points by Sheraton Auckland is located in Auckland.

This 275 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 1078 reviews with the average score of 8.6 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 275 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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396 Queen Street, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kid-friendly buffetKid-friendly buffet
  • Kids' mealsKids' meals
  • BarBar
  • FruitFruit
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking garageParking garage
  • Private ParkingPrivate Parking
  • Parking on siteParking on site
  • ParkingParking
AccessibilityAccessibility
  • Toilet with grab railsToilet with grab rails
  • Auditory guidanceAuditory guidance
  • Raised toiletRaised toilet
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • FitnessFitness
  • Fitness centerFitness center
  • Happy hourHappy hour
  • Live music/PerformanceLive music/Performance
GeneralGeneral
  • HeatingHeating
  • SafeSafe
  • Smoke-free propertySmoke-free property
  • Facilities for disabled guestsFacilities for disabled guests
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • Wifi in all areasWifi in all areas
  • ElevatorElevator
Guest ServicesGuest Services
  • ConciergeConcierge
  • LockersLockers
  • Express check-in/outExpress check-in/out
  • Fax/PhotocopyingFax/Photocopying
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Tour deskTour desk
  • Business centerBusiness center
  • Ironing serviceIroning service
  • Dry cleaningDry cleaning
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Currency exchangeCurrency exchange
  • Valet parkingValet parking
  • 24-hour front desk24-hour front desk
  • Room serviceRoom service
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • 24-hour security24-hour security
  • Key accessKey access
  • Fire extinguishersFire extinguishers
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please note that there is a 2.75% charge when you pay with a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.91
Location:
8.87
Staff:
8.75
Facilities:
8.58
Comfort:
8.96
Cleanliness:
8.93
Ellen
Jul 14, 2026 07:00:00 AM
Review Score:   8
New Zealand
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The staff were all amazing and very helpful. The room was great.
Negative: We couldn't sync our phones with the tv, however we didn't really need it.
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Room with Two Double Beds
Room Type: Twin
Room Size: 26 m2
1 Full bed(s) Bed
Superior Room with Two Double Beds

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow
Superior King Room
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

View

View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

Accessibility

Roll-in shower, Raised toilet, Entire unit wheelchair accessible, Upper floors accessible by elevator, Toilet with grab rails, Shower chair, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow
Superior King Room with City View
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed
Superior King Room with City View

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

View

View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow
Corner Room with King Bed
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Corner Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow
Deluxe Room with 2 queen beds
Room Type: Twin/Double
Room Size: 36 m2
1 Queen bed(s) Bed
Deluxe Room with 2 queen beds

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow
Corner Room with King Bed and City View
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Corner Room with King Bed and City View

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow
King Studio with Balcony and City View
Room Type: Studio
Room Size: 45 m2
1 King bed(s) Bed
King Studio with Balcony and City View

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor furniture

Kitchen

Dishwasher, Refrigerator, Microwave, Toaster, Kitchenware, Wine glasses, Dining table, Electric kettle

Living Area

Sofa, Dining area, Sitting area, Desk

View

View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow
One Bedroom Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
One Bedroom Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dishwasher, Refrigerator, Kitchenette, Microwave, Toaster, Kitchenware, Wine glasses, Dining table, Electric kettle

Outdoors

Balcony

Living Area

Sofa, Dining area, Sitting area, Desk

View

Landmark view, View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed, Feather pillow
Two-Bedroom Suite with Sky Tower View
Room Type: Suite
Room Size: 90 m2
1 King bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Suite with Sky Tower View

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Additional bathroom, Bathtub, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Bathtub or shower, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dishwasher, Refrigerator, Kitchenette, Microwave, Toaster, Kitchenware, Kitchen, Washing machine, Wine glasses, Dining table, Electric kettle, Stovetop

Outdoors

Terrace, Balcony, Outdoor furniture

Living Area

Sofa, Dining area, Sitting area, Desk

View

Landmark view, View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed, Feather pillow
Superior Sky Tower Room with King Bed
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed
Superior Sky Tower Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Body soap, Toilet, Walk-in shower, Private bathroom, Shampoo, Free toiletries, Shower cap, Conditioner, Bathrobe, Towels, Hairdryer, Toilet paper, Shower

General

Heating, Iron, Laptop safe, Safe, Key card access, Trash cans, Air conditioning, Smoke Alarm, Ironing facilities, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Radio, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Wine glasses

Living Area

Desk

View

Landmark view, View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow

FAQ's

Is this Auckland Central Business District hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Auckland Central Business District hotel? 

Check-in time for Auckland Central Business District hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Auckland Central Business District hotel have a swimming pool? 

No, this Auckland Central Business District hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Auckland Central Business District hotel? 

Best-rates for the Auckland Central Business District hotel starts from $142 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Internet, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Auckland Central Business District hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Auckland Central Business District hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Auckland Central Business District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Auckland Central Business District hotel? 

Based on the information reported by the owner or manager, the Auckland Central Business District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Auckland Central Business District hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Auckland Central Business District hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $142
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