Grand Central Serviced Apartments | Hotel in Auckland

A valid photo id and a credit or visa debit card are required upon check-in. the name on the id and the card must match the guest's name on the booking information, we will make a copy of the id and place a $100 pre-authorization hold on the card for security purposes, guests who do not have the required bank card must provide a cash damage deposit of nzd 200, which will be refunded after a property inspection when checking out, a 3% surcharge applies to credit card payments. there is no surcharge for payments made via cash, eftpos, or debit cards (issued in new zealand), onsite parking is available for $15 per car per night. if you need instructions about parking, please message the property before arrival, all special requests are subject to availability and may incur additional charges, please replace the outdated fine print and reconcile generated policy displays with the following finalized grand central hotel master. this is content/disclosure correction only; do not alter rates, payment processing, reservations or integrations, check-in is from 14:00; checkout is by 10:00. reception is open 09:00-23:30. for arrivals after 23:30, contact the hotel in advance for emailed lockbox/key-safe instructions, guests must present a passport or new zealand driver licence. the normal minimum check-in age is 18; guests aged 16-17 must contact the hotel and arrange parental authorisation before booking. do not impose a universal 18+ rule that removes that exception, a temporary nzd 50 credit-card hold is required; this is not a payment. guests without a valid credit card provide a separate nzd 100 cash bond. credit-card holds should release automatically within one week after checkout or sooner; some international cards may take longer. the master does not specify cash-bond return timing: please do not retain the old guaranteed same-day return or invent a replacement. please advise how to represent these conditional alternatives consistently in structured damage-deposit policy and fine print before publishing the deposit correction. the existing universal nzd 100 card deposit and nzd 200 cash alternative are outdated. remove universal credit-card requirement, id-copy and reservation-name-match statements not established by the master, credit-card payments incur a 3% surcharge. preserve payment methods and processing; debit/eftpos surcharge treatment is unspecified in the master, parking costs nzd 15 overnight, normally until 10:00 the following morning, subject to availability. request parking at booking or contact reception; a space is not guaranteed. some areas have a 2.2 m height limit and others have no height limit; taller vehicles must contact reception. no accessible parking or current ev charging, early check-in 10:30-12:00 costs nzd 30; 12:00-14:00 costs nzd 20. late checkout 10:00-12:00 costs nzd 20. all require advance arrangement and depend on availability, extra beds are unavailable. one cot may be arranged in advance, subject to availability and confirmation of any fee; do not mark it free or alter child charges, indoor smoking/vaping and parties are prohibited. outdoor smoking is permitted. quiet hours are 21:00-07:00. alcohol is permitted in guest rooms, not public areas. visitors are welcome. lost keys incur nzd 300, pets are not allowed; the master allows service animals with a certificate but does not specify certificate type or process. please clarify supported provider wording without inventing certification requirements, all guest rooms have step-free routes; most have lift access. there are no adapted guest rooms. one wheelchair-accessible public toilet is available. contact reception to discuss access suitability; do not guarantee every room has lift access or advertise accessible parking/hearing/vision facilities, free fibre wifi throughout; free luggage storage before check-in and after checkout. daily housekeeping covers bins, towels, beds and bathroom; guests can decline it. laundry nzd 3 wash and nzd 3 dry; detergent nzd 1 at reception, saffron is independently operated south indian dining downstairs in grand hall, tue-sun 11:00-14:30 and 17:30-21:30, closed monday. breakfast unavailable/not included. dining charges separate, please remove old platform 8-specific dietary/ambience/outdoor-seating/cocktail claims unless verified for saffron. please clarify supported representations for conditional deposit, check-in-age exception, mixed parking heights and limited accessibility. preserve selected-rate cancellation/prepayment terms, child pricing and maximum-stay configuration. do not overwrite existing booking terms. report provider constraints rather than approximating.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.