Grand Mercure Puka Park Resort | Hotel in Pauanui

| 9.2 (426 Reviews) | 1 Bathroom

Pauanui Hotel | Grand Mercure Puka Park Resort

Hotel in Pauanui

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

42 Mount Avenue, Pauanui, 3546, New Zealand

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Private bathroom

Eco-friendly toiletries

Shower

Bedroom

Free cribs/infant beds

Ceiling fan

Air conditioning (climate-controlled)

Heating (climate-controlled)

Rollaway/extra beds (surcharge)

Bed sheets

Safe

Eco-friendly cleaning products provided

Connecting rooms available

Water-efficient showers only

Iron/ironing board

LED light bulbs

Recycling

Desk

Breakfast

Room service available

Full breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 35 per person

1 restaurant

1 bar

Cookware/dishes/utensils

Coffee/tea maker

Refrigerator

Parking

Free self parking on site

Free valet parking on site

Accessibility

This property does not have elevators

Activities

Beach access

Scuba diving

Golf lessons

Mountain biking

Surfing/body boarding

Golfing

Hiking/biking trails

Ecotours

Health/beauty spa

Kayaking

Tennis

Fitness center

Steam room

Outdoor pool

Bicycle rentals

Outdoor tennis court

Sauna

Hot tub

Entertainment

Satellite channels

20-inch LCD TV

DVD player

General

Business center

Meeting room

Free newspapers in lobby

Front-desk safe

Banquet hall

Water dispenser

German

Spanish

English

Reusable cups only

Vegan dining options

No plastic soda bottles

Comprehensive food waste policy

Reusable tableware only

No plastic coffee stirrers

At least 80% of food locally-sourced

Biodegradable coffee stirrers

At least 80% organic food

Smoke-free property

At least 80% lighting from LEDs

Local culture & ecosystem education

Vegetarian dining options

Local artist showcase

No plastic drinking straws

No plastic water bottles

Locally-owned & organized tours & activities

Comprehensive recycling policy

Biodegradable drinking straws

Guest Services

Free cribs/infant beds

Outdoor pool

Laundry facilities

DVD player

Snack bar/deli

Refrigerator

Rollaway/extra beds (surcharge)

Change of towels (on request)

Multilingual staff

Front desk (limited hours)

Tour/ticket assistance

Luggage storage

Wedding services

Laundry facilities

Concierge services

Change of bedsheets (on request)

Daily housekeeping

Dry cleaning service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Pool sun loungers

Garden

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for nzd 60.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately nzd 35 per person rollaway bed fee: nzd 60.0 per night credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Alexandra

May 5, 2026 04:09:54 PM

Review Score: 8

Summary: This was supposed to be a more luxurious stay than some over this 5 week trip but didn't really match my expectations. I arrived to an excellent welcome, however I was informed that on a Sunday there was only a buffet, no á la carte (I should have been informed that this was the situation, as one of a prerequisites on a trip of a "nice" hotel stay, is a good meal in the hotel). I was taken to my room - which was lovely (think a cross between Centre Parks, tree house and safari lodges, in style) but it was dusk and getting cold but the wall mounted unit would not work. I tried 3 times to get reception on the phone and finally, was told someone would be along. I waited 45 minutes - called numerous times. I didn't unpack in case I needed to move rooms and couldn't shower, despite being told I needed to be at the buffet by 7.30pm. Eventually the reception lady appeared and told me hot air was coming out of the unit when it wasn't! She said it would take 10 mins to fully function .... 25 mins later - having been silent and still SUDDENLY the fan threw out hot air! So made my way down to dinner (more outside lighting required, as paths steep and many steps). Buffet was pathetic - shepherds pie (pulled beef .... mmm wrong ingredient!) various spiced dishes (I can't eat spice), pesto pasta and some salad. Rice pudding, a tart, fresh fruit and some cookies! It's the stuff of school lunches and by 9pm the staff are waiting for me to leave. Breakfast was adequate and the bed c

See All Reviews

Room Arrangement

Room Info	Facilities
Toi Toi Apartment Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Chalet, 1 Queen Bed (Kauri) Room Size: m² 1 Queen Bed	General Visual fire alarm, Number of bedrooms - 1, Dishwasher, Microwave, Stovetop, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed (Tawa Treehut) Room Size: 312 square feet m² 1 King Bed	General Visual fire alarm, Number of bedrooms - 1, Square meters - 29, Ping - 8.77, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Chalet, 1 King Bed (Rimu) Room Size: m² 1 King Bed	General Visual fire alarm, Shower/tub combination, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room, Multiple Beds, Connecting Rooms Room Size: m² 3 Double Bed and Twin Beds	General Bed count maximum 3, Extra bed count 1, Bed count minimum 3

FAQ's

Is this Pauanui hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pauanui hotel have a swimming pool?

Yes, this Pauanui hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pauanui hotel?

Best-rates for the Pauanui hotel starts from $163 per night with includes TV, Bar, Breakfast, Internet, Laundry, Air Conditioner, Parking, Spa, Restaurant, Child Friendly, Hot Tub, Balcony/Terrace, Security/Safety, Sports/Activities, Bedding/Linens, Entertainment, Kitchen, Pool, Business Services, Wellness Facilities, Guest Services with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Pauanui hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pauanui hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pauanui hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pauanui hotel?

Based on the information reported by the owner or manager, the Pauanui hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pauanui hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pauanui hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $163