Grand Mercure Puka Park Resort | Hotel in Pauanui

| 9.2 (426 Reviews) |  1 Bathroom
Pauanui Hotel | Grand Mercure Puka Park Resort

Hotel in Pauanui

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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42 Mount Avenue, Pauanui, 3546, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • TowelsTowels
  • Private bathroomPrivate bathroom
  • Eco-friendly toiletriesEco-friendly toiletries
  • ShowerShower
BedroomBedroom
  • Free cribs/infant bedsFree cribs/infant beds
  • Ceiling fanCeiling fan
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Heating (climate-controlled)Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Bed sheetsBed sheets
  • SafeSafe
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • Connecting rooms availableConnecting rooms available
  • Water-efficient showers onlyWater-efficient showers only
  • Iron/ironing boardIron/ironing board
  • LED light bulbsLED light bulbs
  • RecyclingRecycling
  • DeskDesk
BreakfastBreakfast
  • Room service availableRoom service available
  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 35 per personFull breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 35 per person
  • 1 restaurant1 restaurant
  • 1 bar1 bar
  • Cookware/dishes/utensilsCookware/dishes/utensils
  • Coffee/tea makerCoffee/tea maker
  • RefrigeratorRefrigerator
ParkingParking
  • Free self parking on siteFree self parking on site
  • Free valet parking on siteFree valet parking on site
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Beach accessBeach access
  • Scuba divingScuba diving
  • Golf lessonsGolf lessons
  • Mountain bikingMountain biking
  • Surfing/body boardingSurfing/body boarding
  • GolfingGolfing
  • Hiking/biking trailsHiking/biking trails
  • EcotoursEcotours
  • Health/beauty spaHealth/beauty spa
  • KayakingKayaking
  • TennisTennis
  • Fitness centerFitness center
  • Steam roomSteam room
  • Outdoor poolOutdoor pool
  • Bicycle rentalsBicycle rentals
  • Outdoor tennis courtOutdoor tennis court
  • SaunaSauna
  • Hot tubHot tub
EntertainmentEntertainment
  • Satellite channelsSatellite channels
  • 20-inch LCD TV20-inch LCD TV
  • DVD playerDVD player
GeneralGeneral
  • Business centerBusiness center
  • Meeting roomMeeting room
  • Free newspapers in lobbyFree newspapers in lobby
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • Water dispenserWater dispenser
  • GermanGerman
  • SpanishSpanish
  • EnglishEnglish
  • Reusable cups onlyReusable cups only
  • Vegan dining optionsVegan dining options
  • No plastic soda bottlesNo plastic soda bottles
  • Comprehensive food waste policyComprehensive food waste policy
  • Reusable tableware onlyReusable tableware only
  • No plastic coffee stirrersNo plastic coffee stirrers
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • At least 80% organic foodAt least 80% organic food
  • Smoke-free propertySmoke-free property
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • Vegetarian dining optionsVegetarian dining options
  • Local artist showcaseLocal artist showcase
  • No plastic drinking strawsNo plastic drinking straws
  • No plastic water bottlesNo plastic water bottles
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Comprehensive recycling policyComprehensive recycling policy
  • Biodegradable drinking strawsBiodegradable drinking straws
Guest ServicesGuest Services
  • Free cribs/infant bedsFree cribs/infant beds
  • Outdoor poolOutdoor pool
  • Laundry facilitiesLaundry facilities
  • DVD playerDVD player
  • Snack bar/deliSnack bar/deli
  • RefrigeratorRefrigerator
  • Rollaway/extra beds (surcharge)Rollaway/extra beds (surcharge)
  • Change of towels (on request)Change of towels (on request)
  • Multilingual staffMultilingual staff
  • Front desk (limited hours)Front desk (limited hours)
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
  • Wedding servicesWedding services
  • Laundry facilitiesLaundry facilities
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • BalconyBalcony

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 60.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for full breakfast: approximately nzd 35 per person rollaway bed fee: nzd 60.0 per night credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Alexandra
May 5, 2026 04:09:54 PM
Review Score:   8
Summary: This was supposed to be a more luxurious stay than some over this 5 week trip but didn't really match my expectations. I arrived to an excellent welcome, however I was informed that on a Sunday there was only a buffet, no á la carte (I should have been informed that this was the situation, as one of a prerequisites on a trip of a "nice" hotel stay, is a good meal in the hotel). I was taken to my room - which was lovely (think a cross between Centre Parks, tree house and safari lodges, in style) but it was dusk and getting cold but the wall mounted unit would not work. I tried 3 times to get reception on the phone and finally, was told someone would be along. I waited 45 minutes - called numerous times. I didn't unpack in case I needed to move rooms and couldn't shower, despite being told I needed to be at the buffet by 7.30pm. Eventually the reception lady appeared and told me hot air was coming out of the unit when it wasn't! She said it would take 10 mins to fully function .... 25 mins later - having been silent and still SUDDENLY the fan threw out hot air! So made my way down to dinner (more outside lighting required, as paths steep and many steps). Buffet was pathetic - shepherds pie (pulled beef .... mmm wrong ingredient!) various spiced dishes (I can't eat spice), pesto pasta and some salad. Rice pudding, a tart, fresh fruit and some cookies! It's the stuff of school lunches and by 9pm the staff are waiting for me to leave. Breakfast was adequate and the bed c
See All Reviews

Room Arrangement

Room InfoFacilities
Toi Toi Apartment
Room Size: m2
1 King Bed
Toi Toi Apartment

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Chalet, 1 Queen Bed (Kauri)
Room Size: m2
1 Queen Bed
Chalet, 1 Queen Bed (Kauri)

General

Visual fire alarm, Number of bedrooms - 1, Dishwasher, Microwave, Stovetop, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed (Tawa Treehut)
Room Size: 312 square feet m2
1 King Bed
Room, 1 King Bed (Tawa Treehut)

General

Visual fire alarm, Number of bedrooms - 1, Square meters - 29, Ping - 8.77, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Chalet, 1 King Bed (Rimu)
Room Size: m2
1 King Bed
Chalet, 1 King Bed (Rimu)

General

Visual fire alarm, Shower/tub combination, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room, Multiple Beds, Connecting Rooms
Room Size: m2
3 Double Bed and Twin Beds
Family Room, Multiple Beds, Connecting Rooms

General

Bed count maximum 3, Extra bed count 1, Bed count minimum 3

FAQ's

Is this Pauanui hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pauanui hotel have a swimming pool?

Yes, this Pauanui hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pauanui hotel?

Best-rates for the Pauanui hotel starts from $163 per night with includes TV, Bar, Breakfast, Internet, Laundry, Air Conditioner, Parking, Spa, Restaurant, Child Friendly, Hot Tub, Balcony/Terrace, Security/Safety, Sports/Activities, Bedding/Linens, Entertainment, Kitchen, Pool, Business Services, Wellness Facilities, Guest Services with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Pauanui hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pauanui hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pauanui hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pauanui hotel?

Based on the information reported by the owner or manager, the Pauanui hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pauanui hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pauanui hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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