Mercure Auckland Queen Street | Hotel in Auckland

| 8.3 (3088 Reviews) |  4 Bathrooms  10 Guests
Newton Hotel | Mercure Auckland Queen Street

Hotel in Newton, Auckland

Comfortable Accommodations

Mercure Auckland Queen Street in Auckland offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, walk-in shower, and free toiletries.

Dining and Leisure

The modern, family-friendly restaurant serves American cuisine for lunch and dinner. Guests can also enjoy a bar and outdoor seating area. Additional facilities include a fitness center, elevator, and free WiFi.

Prime Location

Located in the city center, the hotel is a short walk from Auckland Town Hall (2297 feet) and Aotea Square (1969 feet). Nearby attractions include Auckland Art Gallery and Sky Tower. Auckland Airport is 12 mi away.

Guest Satisfaction

Highly rated for its attentive staff, comfortable rooms, and excellent bathrooms.

Mercure Auckland Queen Street is located in Auckland.

This 96 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 4 star rated property and has over 3088 reviews with the average score of 8.3 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 96 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Auckland Queen Street in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Auckland Queen Street”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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500 Queen Street, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • BarBar
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
ParkingParking
  • Accessible parkingAccessible parking
  • Private ParkingPrivate Parking
  • Parking garageParking garage
  • ParkingParking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Toilet with grab railsToilet with grab rails
  • Wheelchair accessibleWheelchair accessible
  • Lowered sinkLowered sink
  • Raised toiletRaised toilet
ActivitiesActivities
  • Live sports events (broadcast)Live sports events (broadcast)
  • Fitness centerFitness center
  • FitnessFitness
GeneralGeneral
  • SafeSafe
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • Smoke-free propertySmoke-free property
  • ElevatorElevator
  • HeatingHeating
  • Family roomsFamily rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • Fax/PhotocopyingFax/Photocopying
  • Ironing serviceIroning service
  • Dry cleaningDry cleaning
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Room serviceRoom service
  • Express check-in/outExpress check-in/out
  • 24-hour front desk24-hour front desk
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.37
Location:
8.56
Staff:
8.93
Facilities:
8.38
Comfort:
8.84
Cleanliness:
8.83
Catherine
Aug 20, 2026 07:00:00 AM
Review Score:   8
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Deluxe King Room

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Free toiletries, Toilet, Private bathroom, Towels, Bath or shower, Conditioner, Walk-in shower, Hairdryer, Shampoo, Shower, Toilet paper

General

Private entrance, Safety deposit box, Air conditioning, Key card access, Iron, Heating, Carpeted, Carbon monoxide detector, Smoke Alarm, Trash cans

Media & Technology

Flat-screen TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Free toiletries, Toilet, Private bathroom, Towels, Bath or shower, Conditioner, Walk-in shower, Hairdryer, Shampoo, Shower, Toilet paper

General

Private entrance, Safety deposit box, Air conditioning, Key card access, Iron, Heating, Carpeted, Carbon monoxide detector, Smoke Alarm, Trash cans

Media & Technology

Flat-screen TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony, Patio

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Free toiletries, Toilet, Private bathroom, Towels, Bath or shower, Conditioner, Walk-in shower, Hairdryer, Shampoo, Shower, Toilet paper

General

Private entrance, Safety deposit box, Interconnected room(s) available, Air conditioning, Key card access, Iron, Heating, Carpeted, Carbon monoxide detector, Smoke Alarm, Trash cans

Media & Technology

Flat-screen TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock, Cribs

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room with Two Queen Beds
Room Type: Double
Room Size: 20 m2
2 Full bed(s) Bed
Standard Queen Room with Two Queen Beds

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Free toiletries, Toilet, Private bathroom, Towels, Bath or shower, Conditioner, Walk-in shower, Hairdryer, Shampoo, Shower, Toilet paper

General

Private entrance, Safety deposit box, Interconnected room(s) available, Air conditioning, Key card access, Iron, Heating, Carpeted, Carbon monoxide detector, Smoke Alarm, Trash cans

Media & Technology

Flat-screen TV, Telephone, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mercure Auckland Queen Street pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Auckland Queen Street? 

Check-in time for Mercure Auckland Queen Street starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Auckland Queen Street have a swimming pool? 

No, this Mercure Auckland Queen Street does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Auckland Queen Street? 

Best-rates for the Mercure Auckland Queen Street starts from $107 per night with includes Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Child Friendly, Heating, Internet, Kitchen, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Mercure Auckland Queen Street a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Auckland Queen Street wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Mercure Auckland Queen Street is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Auckland Queen Street? 

Based on the information reported by the owner or manager, the Mercure Auckland Queen Street indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Auckland Queen Street? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Auckland Queen Street are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $107
Price Details
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