Mercure Queenstown Resort | Hotel in Queenstown

| 8.0 (1317 Reviews) | 5 Bathrooms 21 Guests

Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Mercure Queenstown Resort is located in Queenstown.

This 147 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Business Services, Skiing, and several others. This is a 4 star rated property and has over 1317 reviews with the average score of 8 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 147 Bedrooms Hotel if you want to learn more about this BachRentals place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Queenstown Resort in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Queenstown Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Sainsbury Road, Queenstown, 9197, New Zealand

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Breakfast in the room

Restaurant

Snack bar

Coffee house on site

Kid-friendly buffet

Fruit

Kids' meals

Special diet meals (on request)

Parking

Private Parking

Parking

Accessible parking

Parking on site

Activities

Fitness

Walking tours

Cycling

Sauna

Bike tours

Mini golf

Hot tub/Jacuzzi

Canoeing

Hiking

Diving

Spa lounge/Relaxation area

Skiing

Happy hour

Steam room

Snorkeling

Fitness center

Bowling

General

Facilities for disabled guests

Heating

Smoke-free property

Non-smoking rooms

Soundproof rooms

Family rooms

Air conditioning

Safe

Designated smoking area

Elevator

Guest Services

Fax/Photocopying

Babysitting/Child services

Concierge

Packed lunches

Room service

Laundry

Meeting/Banquet facilities

Vending machine (drinks)

Car rental

24-hour front desk

Tour desk

Suit press

Vending machine (snacks)

Dry cleaning

Ironing service

Baggage storage

Express check-in/out

Shared lounge/TV area

Daily housekeeping

Internet

Wifi

Internet

Free Wifi

Outdoors

Sun deck

Garden

Outdoor fireplace

Outdoor furniture

Outdoor pool (year-round)

Picnic area

Outdoor pool

Terrace

Security/Safety

24-hour security

Smoke alarms

Key card access

Fire extinguishers

CCTV in common areas

CCTV outside property

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Access to healthcare professionals

First aid kits available

Process in place to check health of guests

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Mobile app for room service

Skiing

Ski storage

Spa

Kids' pool

Beach chairs/Loungers

Swimming pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.82

Location:

8.55

Staff:

8.88

Facilities:

8.19

Comfort:

8.57

Cleanliness:

8.54

Steve

Mar 26, 2026 07:00:00 AM

Review Score: 9

New Zealand

Reviewer Type: Couple

Travel Purpose: leisure

Positive: We had a up grade; the room was nice an roomy with 2 queen beds, and 2 comfortable arm chairs,with great view over lake to the Remarkables. bath room clean and tidy with plenty of room.

Negative: we had a complementary breakfast, which could have been better, food cool and the bacon was not very nice

Summary: good location , not to far to town, had to pay extra for parking

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Lake View Room with King Bed Room Type: Triple Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Walk-in shower, Towels, Hairdryer, Toilet paper, Private bathroom, Shower, Shampoo, Toilet, Body soap, Conditioner General Iron, Key card access, Heating, Carpeted, Smoke Alarm, Trash cans, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Radio, Satellite channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Wine glasses Living Area Desk View Lake view, Mountain view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet, Alarm clock Accessibility Lower sink, Raised toilet, Roll-in shower, Shower chair, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services, Free spa access, Free gym access
Standard Garden View Room with Two Double Beds Room Type: Quad Room Size: 25 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Bathtub, Walk-in shower, Towels, Hairdryer, Toilet paper, Bathtub or shower, Private bathroom, Shower, Shampoo, Toilet, Body soap, Conditioner General Iron, Key card access, Heating, Carpeted, Smoke Alarm, Trash cans, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Radio, Satellite channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Wine glasses Living Area Desk View Garden view, Pool view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet, Alarm clock Accessibility Lower sink, Raised toilet, Roll-in shower, Shower chair, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services, Free spa access, Free gym access
Standard Garden View Room with King Bed Room Type: Triple Room Size: 23 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Bathtub, Walk-in shower, Towels, Hairdryer, Toilet paper, Private bathroom, Shower, Shampoo, Toilet, Body soap, Conditioner General Iron, Key card access, Heating, Carpeted, Smoke Alarm, Trash cans, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Radio, Satellite channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Wine glasses Living Area Desk View Garden view, Pool view, View, Inner courtyard view Bedroom Linens, Childrens' cribs, Wardrobe or closet, Alarm clock Accessibility Lower sink, Raised toilet, Roll-in shower, Shower chair, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services, Free spa access, Free gym access
Superior Lake View Room with Two Queen Beds Room Type: Quad Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Walk-in shower, Towels, Hairdryer, Toilet paper, Bathtub or shower, Private bathroom, Shower, Shampoo, Toilet, Body soap, Conditioner General Iron, Key card access, Heating, Carpeted, Smoke Alarm, Trash cans, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Radio, Satellite channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Wine glasses Living Area Desk View Lake view, Mountain view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet, Alarm clock Accessibility Lower sink, Raised toilet, Roll-in shower, Shower chair, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services, Free spa access, Free gym access
Standard Lake View Room with Two Queen Beds Room Type: Quad Room Size: 26 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Free toiletries, Walk-in shower, Towels, Hairdryer, Toilet paper, Bathtub or shower, Private bathroom, Shower, Shampoo, Toilet, Body soap, Conditioner General Iron, Key card access, Heating, Carpeted, Smoke Alarm, Trash cans, Air conditioning, Safe, Ironing facilities Media & Technology TV, Flat-screen TV, Radio, Satellite channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Wine glasses Living Area Desk View Lake view, River view, Mountain view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet, Alarm clock Accessibility Lower sink, Raised toilet, Roll-in shower, Shower chair, Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services, Free spa access, Free gym access
King Room with Lake View Room Type: Triple 1 King bed(s) Bed

FAQ's

Is this Mercure Queenstown Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Queenstown Resort?

Check-in time for Mercure Queenstown Resort starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Queenstown Resort have a swimming pool?

Yes, this Mercure Queenstown Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Queenstown Resort?

Best-rates for the Mercure Queenstown Resort starts from $103 per night with includes Oceanfront, Business Services, Skiing, Fireplace/Heating, Internet, View, Balcony/Terrace, Accessibility, Spa, Bar, Hot Tub, Laundry, Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Ocean View, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Entertainment, Breakfast, Child Friendly, Pool, TV with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Mercure Queenstown Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Queenstown Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Queenstown Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Queenstown Resort?

Based on the information reported by the owner or manager, the Mercure Queenstown Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Queenstown Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Queenstown Resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $103