Mercure Queenstown Resort | Hotel in Queenstown

| 7.9 (1261 Reviews) |  5 Bathrooms  21 Guests
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Mercure Queenstown Resort is located in Queenstown.

This 147 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, TV, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 1261 reviews with the average score of 7.9 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 147 Bedrooms Hotel if you want to learn more about this BachRentals place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Queenstown Resort in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Queenstown Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Sainsbury Road, Queenstown, 9197, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Kids' mealsKids' meals
  • FruitFruit
  • BarBar
  • Kid-friendly buffetKid-friendly buffet
  • Special diet meals (on request)Special diet meals (on request)
  • Coffee house on siteCoffee house on site
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
ParkingParking
  • ParkingParking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • Accessible parkingAccessible parking
ActivitiesActivities
  • Bike toursBike tours
  • Walking toursWalking tours
  • Steam roomSteam room
  • SnorkelingSnorkeling
  • BowlingBowling
  • Fitness centerFitness center
  • FitnessFitness
  • SkiingSkiing
  • CyclingCycling
  • DivingDiving
  • CanoeingCanoeing
  • Happy hourHappy hour
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Mini golfMini golf
  • HikingHiking
  • SaunaSauna
  • Hot tub/JacuzziHot tub/Jacuzzi
GeneralGeneral
  • Family roomsFamily rooms
  • Non-smoking roomsNon-smoking rooms
  • Soundproof roomsSoundproof rooms
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • SafeSafe
  • Designated smoking areaDesignated smoking area
  • ElevatorElevator
  • Air conditioningAir conditioning
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • Room serviceRoom service
  • Tour deskTour desk
  • ConciergeConcierge
  • Ironing serviceIroning service
  • Daily housekeepingDaily housekeeping
  • LaundryLaundry
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • Car rentalCar rental
  • Express check-in/outExpress check-in/out
  • Dry cleaningDry cleaning
  • Shared lounge/TV areaShared lounge/TV area
  • Packed lunchesPacked lunches
  • Babysitting/Child servicesBabysitting/Child services
  • Vending machine (snacks)Vending machine (snacks)
  • Suit pressSuit press
  • Vending machine (drinks)Vending machine (drinks)
  • Fax/PhotocopyingFax/Photocopying
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • Outdoor poolOutdoor pool
  • TerraceTerrace
  • Outdoor fireplaceOutdoor fireplace
  • Sun deckSun deck
  • Picnic areaPicnic area
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • GardenGarden
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • CCTV outside propertyCCTV outside property
  • 24-hour security24-hour security
  • Key card accessKey card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room serviceMobile app for room service
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
SkiingSkiing
  • Ski storageSki storage
SpaSpa
  • Swimming poolSwimming pool
  • Beach chairs/LoungersBeach chairs/Loungers
  • Kids' poolKids' pool
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.82
Location:
8.55
Staff:
8.88
Facilities:
8.19
Comfort:
8.57
Cleanliness:
8.54
SUREERAT
May 8, 2026 07:00:00 AM
Review Score:   9
Thailand
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Lake View Room with King Bed
Room Type: Triple
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Body soap, Walk-in shower, Toilet, Hairdryer, Conditioner, Toilet paper, Towels

General

Key card access, Ironing facilities, Heating, Safe, Smoke Alarm, Carpeted, Air conditioning, Trash cans, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Mountain view, Lake view, View

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Shower chair, Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet, Toilet with grab rails, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Free spa access, Concierge services
Standard Garden View Room with Two Double Beds
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Bathtub or shower, Body soap, Walk-in shower, Toilet, Bathtub, Hairdryer, Conditioner, Toilet paper, Towels

General

Key card access, Ironing facilities, Heating, Safe, Smoke Alarm, Carpeted, Air conditioning, Trash cans, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Pool view, View, Garden view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Shower chair, Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet, Toilet with grab rails, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Free spa access, Concierge services
Standard Garden View Room with King Bed
Room Type: Triple
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Body soap, Walk-in shower, Toilet, Bathtub, Hairdryer, Conditioner, Toilet paper, Towels

General

Key card access, Ironing facilities, Heating, Safe, Smoke Alarm, Carpeted, Air conditioning, Trash cans, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Pool view, Inner courtyard view, View, Garden view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Shower chair, Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet, Toilet with grab rails, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Free spa access, Concierge services
Superior Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Bathtub or shower, Body soap, Walk-in shower, Toilet, Hairdryer, Conditioner, Toilet paper, Towels

General

Key card access, Ironing facilities, Heating, Safe, Smoke Alarm, Carpeted, Air conditioning, Trash cans, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

Mountain view, Lake view, View

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Shower chair, Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet, Toilet with grab rails, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Free spa access, Concierge services
Standard Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Bathtub or shower, Body soap, Walk-in shower, Toilet, Hairdryer, Conditioner, Toilet paper, Towels

General

Key card access, Ironing facilities, Heating, Safe, Smoke Alarm, Carpeted, Air conditioning, Trash cans, Iron

Media & Technology

Flat-screen TV, Radio, Satellite channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator

Living Area

Desk

View

River view, Mountain view, Lake view, View

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Shower chair, Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet, Toilet with grab rails, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Free spa access, Concierge services
King Room with Lake View
Room Type: Triple
1 King bed(s) Bed

FAQ's

Is this Mercure Queenstown Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Queenstown Resort?

Check-in time for Mercure Queenstown Resort starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Queenstown Resort have a swimming pool?

Yes, this Mercure Queenstown Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Queenstown Resort?

Best-rates for the Mercure Queenstown Resort starts from $103 per night with includes Transportation/Shuttle, Sports/Activities, Wellness Facilities, Fireplace/Heating, Air Conditioner, Parking, View, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Business Services, Oceanfront, Accessibility, Security/Safety, Skiing, Spa, Pool, Ocean View, Child Friendly, Hot Tub, Internet, Laundry, Designated Smoking Area, TV, Wheelchair Accessible, Balcony/Terrace with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Mercure Queenstown Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Queenstown Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Queenstown Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Queenstown Resort?

Based on the information reported by the owner or manager, the Mercure Queenstown Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Queenstown Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Queenstown Resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $103
You will be redirected to  
Hot Deal - It has been viewed 142 times today
Not the right fit? Check out our other properties in Fernhill
House
Map-icon
like-icon10.0
Exceptional
(54 Reviews)
3 Bedrooms 2 Baths 7 Guests
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $547/Night 7 Nights - US $3,828
star-icons-4
House
Map-icon
like-icon10.0
Exceptional
(11 Reviews)
4 Bedrooms 3 Baths 8 Guests 2583.34 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • View
    View
More amenities
US $821/Night 7 Nights - US $5,749
star-icons-5
Cabin
Map-icon
like-icon10.0
Exceptional
(90 Reviews)
1 Bedroom 1 Bath
  • Hot Tub
    Hot Tub
  • Spa
    Spa
More amenities
US $1,469/Night 7 Nights - US $10,280
Apartment
Map-icon
like-icon10.0
Exceptional
(37 Reviews)
1 Bedroom 1 Bath 2 Guests
  • Hot Tub
    Hot Tub
  • Spa
    Spa
More amenities
US $379/Night 7 Nights - US $2,653
star-icons-3
House
Map-icon
like-icon10.0
Exceptional
(5 Reviews)
4 Bedrooms 4 Baths 11 Guests 2497.23 ft²
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $520/Night 7 Nights - US $3,638
Apartment
Map-icon
like-icon10.0
Exceptional
(9 Reviews)
4 Bedrooms 4 Baths 10 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $1,192/Night 7 Nights - US $8,346
star-icons-4
House
Map-icon
like-icon10.0
Exceptional
(4 Reviews)
4 Bedrooms 2 Baths 8 Guests 1937.5 ft²
  • Hot Tub
    Hot Tub
  • Spa
    Spa
More amenities
US $667/Night 7 Nights - US $4,671
House
Map-icon
like-icon10.0
Exceptional
(9 Reviews)
3 Bedrooms 2 Baths 6 Guests 969 ft²
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $392/Night 7 Nights - US $2,744
star-icons-4
Apartment
Map-icon
like-icon10.0
Exceptional
(4 Reviews)
1 Bedroom 1 Bath 2 Guests 322.92 ft²
  • Skiing
    Skiing
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $176/Night 7 Nights - US $1,234
House
Map-icon
like-icon10.0
Exceptional
(6 Reviews)
4 Bedrooms 4 Baths 8 Guests
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $754/Night 7 Nights - US $5,278
star-icons-4
House
Map-icon
like-icon10.0
Exceptional
(3 Reviews)
1 Bedroom 4 Baths 10 Guests 2152.78 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • View
    View
More amenities
US $962/Night 7 Nights - US $6,734
Apartment
Map-icon
like-icon10.0
Exceptional
(5 Reviews)
3 Bedrooms 3 Baths 6 Guests 3229 ft²
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $767/Night 7 Nights - US $5,370
star-icons-4
House
Map-icon
like-icon10.0
Exceptional
(3 Reviews)
2 Bedrooms 2 Baths 4 Guests 1345.49 ft²
  • Parking
    Parking
  • Internet
    Internet
More amenities
US $481/Night 7 Nights - US $3,367
House
Map-icon
like-icon10.0
Exceptional
(5 Reviews)
2 Bedrooms 1 Bath 4 Guests
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $566/Night 7 Nights - US $3,965
House
Map-icon
like-icon10.0
Exceptional
(5 Reviews)
2 Bedrooms 1 Bath 4 Guests
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $330/Night 7 Nights - US $2,309
House
Map-icon
like-icon10.0
Exceptional
(4 Reviews)
5 Bedrooms 3 Baths 7 Guests 1830 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Kitchen
    Kitchen
More amenities
US $491/Night 7 Nights - US $3,440
House
Map-icon
like-icon10.0
Exceptional
(4 Reviews)
2 Bedrooms 1 Bath 6 Guests 1076 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $318/Night 7 Nights - US $2,227
Apartment
Map-icon
like-icon10.0
Exceptional
(4 Reviews)
2 Bedrooms 2 Baths 4 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $243/Night 7 Nights - US $1,698
House
Map-icon
like-icon10.0
Exceptional
(3 Reviews)
2 Bedrooms 1 Bath 4 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $272/Night 7 Nights - US $1,904
Villa
Map-icon
like-icon10.0
Exceptional
(2 Reviews)
5 Bedrooms 5 Baths 10 Guests 4682 ft²
  • Hot Tub
    Hot Tub
  • Spa
    Spa
More amenities
US $1,879/Night 7 Nights - US $13,151
House
Map-icon
like-icon10.0
Exceptional
(2 Reviews)
3 Bedrooms 2 Baths 6 Guests
  • Hot Tub
    Hot Tub
  • Fireplace/Heating
    Fireplace/Heating
More amenities
US $505/Night 7 Nights - US $3,533
Apartment
Map-icon
like-icon10.0
Exceptional
(2 Reviews)
2 Bedrooms 2 Baths 4 Guests 754 ft²
  • Fireplace/Heating
    Fireplace/Heating
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $300/Night 7 Nights - US $2,102
House
Map-icon
like-icon10.0
Exceptional
(2 Reviews)
1 Bedroom 1 Bath 2 Guests
  • Child Friendly
    Child Friendly
US $187/Night 7 Nights - US $1,309
House
Map-icon
like-icon10.0
Exceptional
(1 Review)
10 Bedrooms 6 Baths 20 Guests
  • Fireplace/Heating
    Fireplace/Heating
  • Ocean View
    Ocean View
More amenities
US $1,992/Night 7 Nights - US $13,944