SO/Auckland | Hotel in Auckland

| 8.6 (1053 Reviews) |  6 Bathrooms  15 Guests
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Located in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul. Bursting with local energy and magnificent views, SO/ Auckland sets a new standard for world travelers and locals alike. SO/Auckland's curated rooms and suites are inspired by New Zealand's Volcanic Elements - Liquid, Vapor and Solid. Each rooms feature modern amenities and advanced technologies. Selected suites offer views of the harbor, private balconies and separate lounge areas. Harbor Society serves reimagined Asian inspired dishes with exceptional views of the Waitemata Harbor and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamor of the highest class. Find sanctuary within SO/Auckland's vibrant wellness center, brought to life by experts specializing in de-stressing and relaxation. Discover yourself feeling rebalanced, re-energized and empowered. Featuring city and ocean views, So/ Auckland is a luxurious urban hotel located in Auckland, within 1312 feet of Sky Tower and 1640 feet from the ferry terminal. This audacious Auckland hotel is located on the city's lively waterfront, wheres guests also have access to a restaurant and roof top bar. The hotel has an indoor heated pool and a 24-hour front desk. The rooms in the hotel feature a mini bar, Nespresso coffee machine and free WiFi. The private bathroom is equipped with a bath. At So/ Auckland, the rooms are fitted with a flat-screen TV with satellite channels. Guests can make use of the fitness center. There are also 5 meeting rooms available for use. Britomart Train Station is just 656 feet from So/ Auckland. The nearest airport is Auckland Airport, 12 mi from the property.

SO/Auckland is located in Auckland.

This 128 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 1053 reviews with the average score of 8.6 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 128 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This SO/Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SO/Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
67 Customs Street East, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
  • Coffee house on siteCoffee house on site
  • Kid-friendly buffetKid-friendly buffet
  • Breakfast in the roomBreakfast in the room
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Kids' mealsKids' meals
ParkingParking
  • Parking garageParking garage
  • ParkingParking
  • Accessible parkingAccessible parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • Foot massageFoot massage
  • Happy hourHappy hour
  • Fitness centerFitness center
  • MassageMassage
  • Hand massageHand massage
  • Nightclub/DJNightclub/DJ
  • Full-body massageFull-body massage
  • Back massageBack massage
  • Couples' massageCouples' massage
  • Neck massageNeck massage
  • FitnessFitness
  • Head massageHead massage
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Locker roomsLocker rooms
  • Spa and wellness centerSpa and wellness center
  • Spa/Wellness packagesSpa/Wellness packages
  • Indoor poolIndoor pool
  • Indoor pool (year-round)Indoor pool (year-round)
GeneralGeneral
  • ElevatorElevator
  • HeatingHeating
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • Non-smoking roomsNon-smoking rooms
  • Air conditioningAir conditioning
  • SafeSafe
  • Facilities for disabled guestsFacilities for disabled guests
Guest ServicesGuest Services
  • Dry cleaningDry cleaning
  • Business centerBusiness center
  • Fax/PhotocopyingFax/Photocopying
  • Express check-in/outExpress check-in/out
  • 24-hour front desk24-hour front desk
  • Ironing serviceIroning service
  • Room serviceRoom service
  • Babysitting/Child servicesBabysitting/Child services
  • Suit pressSuit press
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • ConciergeConcierge
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Car rentalCar rental
  • Valet parkingValet parking
  • Currency exchangeCurrency exchange
  • Packed lunchesPacked lunches
  • LockersLockers
  • Tour deskTour desk
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Security alarmSecurity alarm
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Key accessKey access
  • 24-hour security24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Process in place to check health of guestsProcess in place to check health of guests
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Access to healthcare professionalsAccess to healthcare professionals
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Heated poolHeated pool
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8
Location:
9.18
Staff:
8.94
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.04
Aaron
Sep 24, 2026 07:00:00 AM
Review Score:   10
New Zealand
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Studio King Room
Room Type: Studio
Room Size: 34 m2
1 King bed(s) Bed
Studio King Room

Food & Drink

Wine or champagne, Minibar, Bottle of water, Tea/Coffee maker, Chocolate or cookies

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Shower cap, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Carbon monoxide sources, Carbon monoxide detector, Heating, Fire extinguisher, Safety deposit box, Pants press, Ironing facilities, Iron, Interconnected room(s) available, Lockers, Air conditioning, Laptop safe, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Mobile hotspot device, Flat-screen TV, Radio, iPod dock, Streaming service (like Netflix), Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, Electric kettle, Coffee machine, Refrigerator

Living Area

Desk, Sofa

View

View, City view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Socket near the bed, Non-feather pillow, Drying rack for clothing, Clothes rack
Loft King Suite with Club Signature Access
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
Loft King Suite with Club Signature Access

Food & Drink

Wine or champagne, Minibar, Bottle of water, Tea/Coffee maker, Chocolate or cookies

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Shower cap, Conditioner, Spa tub, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Carbon monoxide sources, Carbon monoxide detector, Heating, Fire extinguisher, Safety deposit box, Pants press, Ironing facilities, Iron, Lockers, Air conditioning, Laptop safe, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Mobile hotspot device, Flat-screen TV, Radio, iPod dock, Streaming service (like Netflix), Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Outdoors

Balcony

Kitchen

Wine glasses, Dryer, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Seating area

View

View, Sea view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Room amenities

Adapter, Socket near the bed, Non-feather pillow, Drying rack for clothing, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge
Atelier King Suite with Club Signature Access
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Atelier King Suite with Club Signature Access

Food & Drink

Wine or champagne, Minibar, Bottle of water, Tea/Coffee maker, Chocolate or cookies

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Shower cap, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Carbon monoxide sources, Carbon monoxide detector, Heating, Fire extinguisher, Safety deposit box, Pants press, Ironing facilities, Iron, Lockers, Air conditioning, Laptop safe, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Mobile hotspot device, Flat-screen TV, Radio, iPod dock, Streaming service (like Netflix), Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Outdoors

Balcony

Kitchen

Wine glasses, Dryer, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Seating area

View

View, Sea view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Socket near the bed, Non-feather pillow, Drying rack for clothing, Clothes rack

Exclusive services

Concierge services, Free gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge
Collection Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
Collection Twin Room

Food & Drink

Wine or champagne, Minibar, Bottle of water, Tea/Coffee maker, Chocolate or cookies

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Shower cap, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Carbon monoxide sources, Carbon monoxide detector, Heating, Fire extinguisher, Safety deposit box, Pants press, Ironing facilities, Iron, Interconnected room(s) available, Lockers, Air conditioning, Laptop safe, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Mobile hotspot device, Flat-screen TV, Radio, iPod dock, Streaming service (like Netflix), Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, Electric kettle, Coffee machine, Refrigerator

Living Area

Desk, Sofa

View

View, City view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Room amenities

Adapter, Socket near the bed, Non-feather pillow, Drying rack for clothing, Clothes rack

Accessibility

Accessible by elevator
Collection King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Collection King Room

Food & Drink

Wine or champagne, Minibar, Bottle of water, Tea/Coffee maker, Chocolate or cookies

Bathroom

Bath, Hairdryer, Bath or shower, Walk-in shower, Toothbrush, Body soap, Toilet, Shower cap, Conditioner, Spa tub, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Carbon monoxide sources, Carbon monoxide detector, Heating, Fire extinguisher, Safety deposit box, Pants press, Ironing facilities, Iron, Lockers, Air conditioning, Laptop safe, Key access, Trash cans, Carpeted, Smoke alarm

Media & Technology

Mobile hotspot device, Flat-screen TV, Radio, iPod dock, Streaming service (like Netflix), Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, Electric kettle, Coffee machine, Refrigerator

Living Area

Desk, Sofa

View

View, City view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Room amenities

Adapter, Socket near the bed, Non-feather pillow, Drying rack for clothing, Clothes rack

Accessibility

Accessible by elevator
Accessible King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Accessible King Room

Food & Drink

Wine or champagne, Minibar, Bottle of water, Tea/Coffee maker, Chocolate or cookies

Bathroom

Bath, Hairdryer, Walk-in shower, Toothbrush, Body soap, Shower cap, Toilet, Conditioner, Shower, Free toiletries, Toilet paper, Slippers, Towels, Bathrobe, Private bathroom

General

Key card access, Carbon monoxide sources, Heating, Fire extinguisher, Safety deposit box, Ironing facilities, Iron, Air conditioning, Laptop safe, Key access, Lockers, Carbon monoxide detector, Smoke alarm

Media & Technology

Mobile hotspot device, Flat-screen TV, Radio, iPod dock, Streaming service (like Netflix), Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Dryer, Electric kettle, Coffee machine, Refrigerator

Living Area

Desk

View

View, City view

Bedroom

Linens, Alarm clock, Wardrobe or closet

Room amenities

Non-feather pillow, Adapter, Socket near the bed

Accessibility

Accessible by elevator

FAQ's

Is this SO/Auckland pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at SO/Auckland? 

Check-in time for SO/Auckland starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the SO/Auckland have a swimming pool? 

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland? 

Best-rates for the SO/Auckland starts from $228 per night with includes Air Conditioner, Parking, Pool, View, Wheelchair Accessible, Private Pool, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Internet, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is SO/Auckland a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland? 

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland? 

Based on the information reported by the owner or manager, details for the cancellation policy for the SO/Auckland are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Other Vacation Rentals

Recently Booked Hotel