SO/Auckland | Hotel in Auckland

| 8.9 (839 Reviews) |  5 Bathrooms  13 Guests
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Located in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul. Bursting with local energy and magnificent views, SO/ Auckland sets a new standard for world travelers and locals alike. SO/Auckland's curated rooms and suites are inspired by New Zealand's Volcanic Elements - Liquid, Vapor and Solid. Each rooms feature modern amenities and advanced technologies. Selected suites offer views of the harbor, private balconies and separate lounge areas. Harbor Society serves reimagined Asian inspired dishes with exceptional views of the Waitemata Harbor and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamor of the highest class. Find sanctuary within SO/Auckland's vibrant wellness center, brought to life by experts specializing in de-stressing and relaxation. Discover yourself feeling rebalanced, re-energized and empowered. Featuring city and ocean views, So/ Auckland is a luxurious urban hotel located in Auckland, within 1312 feet of Sky Tower and 1640 feet from the ferry terminal. This audacious Auckland hotel is located on the city's lively waterfront, wheres guests also have access to a restaurant and roof top bar. The hotel has an indoor heated pool and a 24-hour front desk. The rooms in the hotel feature a complimentary mini bar, Nespresso coffee machine and free WiFi. The private bathroom is equipped with a bath. At So/ Auckland, the rooms are fitted with a flat-screen TV with satellite channels. Guests can make use of the fitness center. There are also 5 meeting rooms available for use. Britomart Train Station is just 656 feet from So/ Auckland. The nearest airport is Auckland Airport, 12 mi from the property.

SO/Auckland is located in Auckland.

This 122 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Oceanfront, Wellness Facilities, and several others. This is a 5 star rated property and has over 839 reviews with the average score of 8.9 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 122 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This SO/Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SO/Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Corner of Customs East Street and Gore Street, Auckland, 1010, New Zealand

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Wine/Champagne
  • Bar
  • Kids' meals
  • Breakfast in the room
  • Kid-friendly buffet
  • Restaurant
  • Special diet meals (on request)
  • Snack bar
Parking
  • Parking garage
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Back massage
  • Foot massage
  • Nightclub/DJ
  • Couples' massage
  • Fitness
  • Locker rooms
  • Spa
  • Indoor pool (year-round)
  • Fitness center
  • Spa/Wellness packages
  • Neck massage
  • Happy hour
  • Indoor pool
  • Full-body massage
  • Head massage
  • Hand massage
  • Spa lounge/Relaxation area
  • Massage
General
  • Air conditioning
  • Safe
  • Wifi in all areas
  • Heating
  • Smoke-free property
  • Family rooms
  • Elevator
  • Non-smoking rooms
  • Facilities for disabled guests
Guest Services
  • Baggage storage
  • Concierge
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Valet parking
  • Car rental
  • Room service
  • Packed lunches
  • Business center
  • Dry cleaning
  • Tour desk
  • Lockers
  • 24-hour front desk
  • Currency exchange
  • Express check-in/out
  • Fax/Photocopying
  • Suit press
  • Ironing service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key access
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • CCTV in common areas
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8
Location:
9.18
Staff:
8.94
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.04
Stephanie
May 23, 2025 07:00:00 AM
Review Score:   10
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Studio King Room
Room Type: Triple
Room Size: 34 m2
1 King bed(s) Bed
Studio King Room

Food & Drink

Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies

Bathroom

Walk-in shower, Shampoo, Bathtub or shower, Slippers, Conditioner, Private bathroom, Towels, Body soap, Shower, Hairdryer, Bathtub, Free toiletries, Shower cap, Toilet, Bathrobe, Toothbrush, Toilet paper

General

Key access, Air conditioning, Carbon monoxide sources, Safe, Carpeted, Smoke Alarm, Ironing facilities, Interconnecting room(s) available, Carbon monoxide detector, Heating, Fire extinguisher, Laptop safe, Suit press, Trash cans, Iron, Key card access, Lockers

Media & Technology

Mobile hotspot device, Satellite channels, Cable channels, Flat-screen TV, Pay-per-view channels, Radio, TV, Telephone, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine, Electric kettle, Wine glasses, Dryer

Living Area

Sofa, Desk

View

View, City view

Bedroom

Childrens' cribs, Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Non-feather pillow, Socket near the bed, Drying rack for clothing
Loft King Suite with Club Signature Access
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies

Bathroom

Walk-in shower, Shampoo, Bathtub or shower, Slippers, Conditioner, Private bathroom, Towels, Spa tub, Body soap, Shower, Hairdryer, Bathtub, Free toiletries, Shower cap, Toilet, Bathrobe, Toothbrush, Toilet paper

General

Key access, Air conditioning, Carbon monoxide sources, Safe, Carpeted, Smoke Alarm, Ironing facilities, Carbon monoxide detector, Heating, Fire extinguisher, Laptop safe, Suit press, Trash cans, Iron, Key card access, Lockers

Media & Technology

Mobile hotspot device, Satellite channels, Cable channels, Flat-screen TV, Pay-per-view channels, Radio, TV, Telephone, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Electric kettle, Wine glasses, Dryer

Living Area

Sofa, Sitting area, Desk

View

View, Sea view

Bedroom

Childrens' cribs, Alarm clock, Linens, Wardrobe or closet

Room Amenities

Clothes rack, Adapter, Non-feather pillow, Socket near the bed, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Atelier King Suite with Club Signature Access
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Atelier King Suite with Club Signature Access

Food & Drink

Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies

Bathroom

Walk-in shower, Shampoo, Bathtub or shower, Slippers, Conditioner, Private bathroom, Towels, Body soap, Shower, Hairdryer, Bathtub, Free toiletries, Shower cap, Toilet, Bathrobe, Toothbrush, Toilet paper

General

Key access, Air conditioning, Carbon monoxide sources, Safe, Carpeted, Smoke Alarm, Ironing facilities, Carbon monoxide detector, Heating, Fire extinguisher, Laptop safe, Suit press, Trash cans, Iron, Key card access, Lockers

Media & Technology

Mobile hotspot device, Satellite channels, Cable channels, Flat-screen TV, Pay-per-view channels, Radio, TV, Telephone, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Electric kettle, Wine glasses, Dryer

Living Area

Sofa, Sitting area, Desk

View

View, Sea view

Bedroom

Childrens' cribs, Alarm clock, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Adapter, Non-feather pillow, Socket near the bed, Drying rack for clothing

Exclusive services

Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Collection Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
Collection Twin Room

Food & Drink

Tea/Coffee maker, Minibar, Wine/Champagne, Bottle of water, Chocolate/Cookies

Bathroom

Walk-in shower, Shampoo, Bathtub or shower, Slippers, Conditioner, Private bathroom, Towels, Body soap, Shower, Hairdryer, Bathtub, Free toiletries, Shower cap, Toilet, Bathrobe, Toothbrush, Toilet paper

General

Key access, Air conditioning, Carbon monoxide sources, Safe, Carpeted, Smoke Alarm, Ironing facilities, Interconnecting room(s) available, Carbon monoxide detector, Heating, Fire extinguisher, Laptop safe, Suit press, Trash cans, Iron, Key card access, Lockers

Media & Technology

Mobile hotspot device, Satellite channels, Cable channels, Flat-screen TV, Pay-per-view channels, Radio, TV, Telephone, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine, Electric kettle, Wine glasses, Dryer

Living Area

Sofa, Desk

View

View, City view

Bedroom

Childrens' cribs, Alarm clock, Linens, Wardrobe or closet

Room Amenities

Clothes rack, Adapter, Non-feather pillow, Socket near the bed, Drying rack for clothing

Accessibility

Accessible by elevator
Collection King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Collection King Room

Food & Drink

Bottle of water, Chocolate/Cookies, Minibar, Wine/Champagne

Bathroom

Walk-in shower, Shampoo, Bathtub or shower, Slippers, Conditioner, Private bathroom, Towels, Spa tub, Body soap, Shower, Hairdryer, Bathtub, Free toiletries, Shower cap, Toilet, Bathrobe, Toothbrush, Toilet paper

General

Key access, Air conditioning, Carbon monoxide sources, Safe, Carpeted, Smoke Alarm, Ironing facilities, Carbon monoxide detector, Heating, Fire extinguisher, Laptop safe, Suit press, Trash cans, Iron, Key card access, Lockers

Media & Technology

Mobile hotspot device, Satellite channels, Cable channels, Flat-screen TV, Pay-per-view channels, Radio, TV, Telephone, iPod dock

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Coffee machine, Electric kettle, Wine glasses, Dryer

Living Area

Sofa, Desk

View

View, City view

Bedroom

Childrens' cribs, Alarm clock, Linens, Wardrobe or closet

Room Amenities

Clothes rack, Adapter, Non-feather pillow, Socket near the bed, Drying rack for clothing

Accessibility

Accessible by elevator

FAQ's

Is this SO/Auckland pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at SO/Auckland?

Check-in time for SO/Auckland starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the SO/Auckland have a swimming pool?

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland?

Best-rates for the SO/Auckland starts from $141 per night with includes Transportation/Shuttle, Security/Safety, Spa, Bar, Pool, View, Private Pool, Accessibility, Entertainment, Breakfast, Child Friendly, Air Conditioner, Oceanfront, Wellness Facilities, Restaurant, Laundry, Wheelchair Accessible, Balcony/Terrace, Fireplace/Heating, Internet, Parking, Ocean View, Business Services, Guest Services with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is SO/Auckland a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland?

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland?

Based on the information reported by the owner or manager, details for the cancellation policy for the SO/Auckland are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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