Sofitel Auckland Viaduct Harbour | Hotel in Auckland

| 8.7 (383 Reviews) |  8 Bathrooms  22 Guests
Auckland Central Business District Hotel | Sofitel Auckland Viaduct Harbour

Hotel in Auckland Central Business District, Auckland

Located at the Viaduct Basin Entertainment Area, surrounded by restaurants and bars, this hotel features beautiful views of Viaduct Harbor Basin. Here guests can have lively culinary experiences served at the La Maree Restaurant or relax with a coffee at the French Press Café. All luxuriously appointed bedrooms and suites have private balconies, floor-to-ceiling windows and over-sized bathrooms with separate rain showers and deep soaking bathtubs. Sofitel Spa experts will pamper you from head-to-toe, paying attention to your body’s signs and adjusting treatments accordingly. Rejuvenating… Relaxing… Purifying… Targeted products by prestigious French brands, Biologique Recherche, Sothys and New Zealand brand, Nellie Tier enable you to achieve the results you desire. Club Millésime, Sofitel’s executive lounge, is designed to extend the guest experience with a selection of benefits including executive breakfast in La Maree, a wide range of delicious afternoon tea bites between 14:00 and 16:00, and a bespoke menu of hors d'oeuvres and wide range of wines, beers and spirits between 17:30 and 19:30 for guests of Luxury Marina View Rooms and Suites. Located in Auckland CBD (Central Business District), Sofitel Auckland Viaduct Harbor is only 0.8 mi from Britomart Transport Center, a 5-minute walk from Wynyard Quarter and 10 minutes’ drive from Spark Arena.

Sofitel Auckland Viaduct Harbour is located in Auckland.

This 172 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, TV, and several others. This is a 5 star rated property and has over 383 reviews with the average score of 8.7 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 172 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Auckland Viaduct Harbour in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Auckland Viaduct Harbour”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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21 Viaduct Harbour Avenue, Auckland, 1000, New Zealand

Amenities

ParkingParking
PoolPool
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
  • BarBar
  • Breakfast in the roomBreakfast in the room
  • FruitFruit
  • Snack barSnack bar
ParkingParking
  • Accessible parkingAccessible parking
  • ParkingParking
  • Parking garageParking garage
  • Private ParkingPrivate Parking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Visual aids (tactile signs)Visual aids (tactile signs)
  • Wheelchair accessibleWheelchair accessible
  • Bathroom emergency cordBathroom emergency cord
ActivitiesActivities
  • Full-body massageFull-body massage
  • Hot tubHot tub
  • Spa facilitiesSpa facilities
  • Body scrubBody scrub
  • Indoor pool (year-round)Indoor pool (year-round)
  • Happy hourHappy hour
  • Beauty servicesBeauty services
  • Fitness centerFitness center
  • Back massageBack massage
  • CyclingCycling
  • Facial treatmentsFacial treatments
  • Body treatmentsBody treatments
  • Spa/Wellness packagesSpa/Wellness packages
  • MassageMassage
  • Spa and wellness centerSpa and wellness center
  • CanoeingCanoeing
  • SaunaSauna
  • Waxing servicesWaxing services
  • ManicureManicure
  • Neck massageNeck massage
  • HikingHiking
  • FishingFishing
  • Body wrapBody wrap
  • Indoor poolIndoor pool
  • Massage chairMassage chair
  • Locker roomsLocker rooms
  • FitnessFitness
  • PedicurePedicure
  • Couples' massageCouples' massage
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • SafeSafe
  • HeatingHeating
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Daily housekeepingDaily housekeeping
  • Dry cleaningDry cleaning
  • Shared lounge/TV areaShared lounge/TV area
  • Vending machine (snacks)Vending machine (snacks)
  • ConciergeConcierge
  • Room serviceRoom service
  • Babysitting/Child servicesBabysitting/Child services
  • Business centerBusiness center
  • 24-hour front desk24-hour front desk
  • Valet parkingValet parking
  • Private check-in/outPrivate check-in/out
  • Car rentalCar rental
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Currency exchangeCurrency exchange
  • Vending machine (drinks)Vending machine (drinks)
  • Baggage storageBaggage storage
  • Ironing serviceIroning service
  • LockersLockers
  • Packed lunchesPacked lunches
  • Express check-in/outExpress check-in/out
  • Tour deskTour desk
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • InternetInternet
  • WifiWifi
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • Key accessKey access
  • CCTV outside propertyCCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Swimming poolSwimming pool
  • Heated poolHeated pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card. please note valet parking is $52 per vehicle per night and $25 for up to 4 hours. for more information please contact the property using the contact details found on the booking confirmation. please note that vehicle height restriction is 6.6 feet.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.77
Location:
9.2
Staff:
8.86
Facilities:
8.83
Comfort:
9.15
Cleanliness:
9.08
Darryl
Oct 2, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very clean, bed was super comfortable and the staff were very friendly and helpful, couldn’t fault.
Negative: Nothing it was fantastic
Summary: Service was impeccable
See All Reviews

Room Arrangement

Room InfoFacilities
Superior King Room
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Interconnected room(s) available, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge, Free spa access, Free gym access
Luxury Atrium Room
Room Type: Triple
Room Size: 43 m2
1 King bed(s) Bed
Luxury Atrium Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge, Free spa access, Free gym access
Junior King Suite - Club Millesime Access
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Junior King Suite - Club Millesime Access

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Interconnected room(s) available, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Seating area, Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge, Free spa access, Free gym access
Luxury Marina Room with Club Access
Room Type: Triple
Room Size: 36 m2
1 King bed(s) Bed
Luxury Marina Room with Club Access

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Interconnected room(s) available, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Desk

View

View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge, Free spa access, Free gym access
Luxury Room with Balcony
Room Type: Double
Room Size: 41 m2
1 King bed(s) Bed
Luxury Room with Balcony

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Kitchen

Wine glasses, Electric kettle, Coffee machine, Refrigerator

Living Area

Sofa, Desk

View

View

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge, Free spa access, Free gym access
Deluxe Suite with Club Access
Room Type: Suite
Room Size: 58 m2
1 King bed(s) Bed
Deluxe Suite with Club Access

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Dining table, Refrigerator, Coffee machine

Living Area

Sofa, Seating area, Desk, Dining area

View

View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack

Exclusive services

Concierge services, Free newspapers and magazines in the executive lounge, Free spa access, Free gym access
Opera Suite
Room Type: Suite
Room Size: 120 m2
1 Queen bed(s) Bed
Opera Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Trash cans, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Electric kettle, Dining table, Refrigerator, Coffee machine

Living Area

Sofa, Seating area, Desk, Dining area

View

View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack
Superior King Room - Mobility Accessible
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Superior King Room - Mobility Accessible

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Free toiletries, Toilet, Towels, Body soap, Toilet paper, Private bathroom, Bath or shower, Shampoo, Shower cap, Bath, Hairdryer, Shower, Walk-in shower, Slippers, Conditioner

General

Ironing facilities, Safety deposit box, Laptop safe, Smoke alarm, Heating, Carpeted, Iron, Lockers, Key card access, Air conditioning, Fire extinguisher

Media & Technology

Streaming service (like Netflix), TV, Telephone, Radio, Satellite channels, Pay-per-view channels, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk

View

City view, View

Bedroom

Alarm clock, Wardrobe or closet, Cribs, Linens

Room amenities

Clothes rack

FAQ's

Is this Sofitel Auckland Viaduct Harbour pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sofitel Auckland Viaduct Harbour? 

Check-in time for Sofitel Auckland Viaduct Harbour starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sofitel Auckland Viaduct Harbour have a swimming pool? 

Yes, this Sofitel Auckland Viaduct Harbour has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Auckland Viaduct Harbour? 

Best-rates for the Sofitel Auckland Viaduct Harbour starts from $163 per night with includes Parking, Pool, TV, View, Wheelchair Accessible, Private Pool, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Hot Tub, Internet, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Sofitel Auckland Viaduct Harbour a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Auckland Viaduct Harbour wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sofitel Auckland Viaduct Harbour is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Auckland Viaduct Harbour? 

Based on the information reported by the owner or manager, the Sofitel Auckland Viaduct Harbour indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Auckland Viaduct Harbour? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sofitel Auckland Viaduct Harbour are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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