Sofitel Queenstown Hotel & Spa | Hotel in Queenstown

| 8.7 (348 Reviews) |  8 Bathrooms  23 Guests
Queenstown Hotel | Sofitel Queenstown Hotel & Spa

Hotel in Queenstown

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavorsome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

Sofitel Queenstown Hotel & Spa is located in Queenstown.

This 85 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Skiing, Spa, and several others. This is a 5 star rated property and has over 348 reviews with the average score of 8.7 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 85 Bedrooms Hotel if you want to learn more about this BachRentals place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Queenstown Hotel & Spa in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Queenstown Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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8 Duke Street, Queenstown, 9300, New Zealand

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Restaurant
  • Breakfast in the room
  • Wine/Champagne
  • Fruit
  • Coffee house on site
  • Bar
  • Kid-friendly buffet
  • Snack bar
Parking
  • Parking
Activities
  • Hot tub/Jacuzzi
  • Steam room
  • Massage
  • Spa facilities
  • Fitness
  • Fitness center
  • Skiing
  • Spa
  • Spa lounge/Relaxation area
  • Locker rooms
  • Golf course (within 2 miles)
  • Live music/Performance
  • Sauna
  • Spa/Wellness packages
  • Turkish/Steam Bath
General
  • Facilities for disabled guests
  • Smoke-free property
  • Wifi in all areas
  • Paid Wifi
  • Air conditioning
  • Heating
  • Designated smoking area
  • Safe
  • Non-smoking rooms
  • Elevator
Guest Services
  • Currency exchange
  • Ironing service
  • Express check-in/out
  • Babysitting/Child services
  • Dry cleaning
  • Packed lunches
  • Valet parking
  • Tour desk
  • Concierge
  • Suit press
  • Meeting/Banquet facilities
  • Daily housekeeping
  • 24-hour front desk
  • Car rental
  • Laundry
  • Room service
  • Baggage storage
Internet
  • Wifi
  • Internet
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Key card access
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Infant Policy
Cots are available from age 0 to 2 without price in crib
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card, please note a refundable credit card or cash pre-authorization of nzd 100 is required from guests upon arrival to cover any incidentals. this amount will be refunded after inspection of accommodations, if you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s id. if you are unable to present the card at the hotel, please let us know prior to check in. failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival, please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.79
Location:
9.55
Staff:
9.04
Facilities:
8.5
Comfort:
9.07
Cleanliness:
9.05
Chensi
Jul 24, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff members are very friendly and helpful. Great location, close to everything. They also provide the popular and hard to find Windy Ridge Farm milk.
Negative: I requested a higher level, quiet and two beds room( I got the confirmation of two twin beds can be made in the room before I made the booking). But when I arrived, my level was low and the balcony was just face the bars. And the bed just split the mattress but not for the base. I contacted the receptionist and was informed they cannot do anything since what I booked is a king size bed room and there’s no other room available for swap. If I want to have two beds, they can place a roller bed for me with charges. I was so upset and told her I asked before booking and the hotel confirmed with me again before arrival regards of two beds. At last, the staff member asked her colleague for help and split the base of the bed. To be honest, I was so upsetting because of the start part in the hotel especially in the situation of lack of sleep, exhaustion and anxiety for the following days with my little in a foreign country where we first met.
Summary: A 8 out of 10 stay.
See All Reviews

Room Arrangement

Room Info Facilities
Luxury King Room with Balcony, Spa Bath and Executive Lounge Access
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Body soap, Bathtub, Toilet, Slippers, Toilet paper, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Interconnecting room(s) available, Smoke Alarm, Tile/Marble floor, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

View

Mountain view, City view, View

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Superior Double Room with Balcony
Room Type: Twin/Double
Room Size: 41 m2
2 Full bed(s) Bed
Superior Double Room with Balcony

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Body soap, Bathtub, Toilet, Slippers, Toilet paper, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Interconnecting room(s) available, Smoke Alarm, Tile/Marble floor, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Superior King Room with Balcony
Room Type: Double
Room Size: 41 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Body soap, Bathtub, Toilet, Slippers, Toilet paper, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Interconnecting room(s) available, Smoke Alarm, Tile/Marble floor, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Junior King Suite with Balcony
Room Type: Suite
Room Size: 62 m2
1 King bed(s) Bed
Junior King Suite with Balcony

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Body soap, Bathtub, Toilet, Slippers, Toilet paper, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Interconnecting room(s) available, Smoke Alarm, Tile/Marble floor, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Patio, Balcony

Living Area

Sofa, Sitting area, Desk, Dining area

View

Mountain view, City view, View

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Kitchen

Electric kettle, Dining table, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub
Room Type: Suite
Room Size: 225 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Guest bathroom, Bathtub, Toilet, Slippers, Toilet paper, Body soap, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Interconnecting room(s) available, Smoke Alarm, Tile/Marble floor, Hardwood or parquet floors, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Streaming service (like Netflix), Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Terrace, Outdoor furniture, Patio, Balcony

Living Area

Fireplace, Sitting area, Desk, Sofa, Dining area

View

View, City view, Mountain view, Landmark view, Lake view

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Kitchen

Electric kettle, Dining table, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Opera King Suite with Patio and Outdoor Jacuzzi - Lake View.
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed
Opera King Suite with Patio and Outdoor Jacuzzi - Lake View.

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Body soap, Bathtub, Toilet, Slippers, Toilet paper, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Smoke Alarm, Tile/Marble floor, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Outdoor furniture, Patio, Balcony

Living Area

Sofa, Sitting area, Desk, Dining area

View

Mountain view, Lake view, City view, View

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Prestige King Suite with View
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Body soap, Bathtub, Toilet, Slippers, Toilet paper, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Smoke Alarm, Tile/Marble floor, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Sofa, Sitting area, Desk, Dining area

View

Mountain view, City view, View

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Kitchen

Electric kettle, Coffee machine, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow
Penthouse with Large Patio and Jacuzzi - Lake View
Room Type: Triple
Room Size: 130 m2
1 King bed(s) Bed
Penthouse with Large Patio and Jacuzzi - Lake View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Conditioner, Body soap, Bathtub, Toilet, Slippers, Toilet paper, Bathrobe, Walk-in shower, Bathtub or shower, Shower cap, Spa tub, Shampoo, Free toiletries, Hairdryer, Shower, Towels

General

Trash cans, Iron, Air conditioning, Smoke Alarm, Tile/Marble floor, Heating, Key card access, Carpeted, Safe, Ironing facilities

Media & Technology

Radio, TV, Satellite channels, Flat-screen TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Outdoor furniture, Patio, Balcony

Living Area

Fireplace, Sitting area, Desk, Sofa, Dining area

Kitchen

Electric kettle, Kitchen, Coffee machine, Wine glasses, Washing machine

View

View, City view, Mountain view, Landmark view, Lake view

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

FAQ's

Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Queenstown hotel?

Check-in time for Queenstown hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Queenstown hotel have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $405 per night with includes Entertainment, Child Friendly, Accessibility, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Breakfast, Air Conditioner, Parking, Designated Smoking Area, Fireplace/Heating, Internet, Laundry, Restaurant, Wheelchair Accessible, Skiing, Spa, Bar, Guest Services, Hot Tub, Transportation/Shuttle with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Queenstown hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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  • Air Conditioner
  • Parking
  • View