Sofitel Queenstown Hotel & Spa | Hotel in Queenstown

| 8.6 (341 Reviews) |  8 Bathrooms  23 Guests
Queenstown Hotel | Sofitel Queenstown Hotel & Spa

Hotel in Queenstown

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavorsome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

Sofitel Queenstown Hotel & Spa is located in Queenstown.

This 85 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Spa, and several others. This is a 5 star rated property and has over 341 reviews with the average score of 8.6 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 85 Bedrooms Hotel if you want to learn more about this BachRentals place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Queenstown Hotel & Spa in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Queenstown Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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8 Duke Street, Queenstown, 9300, New Zealand

Amenities

Air Conditioner
Parking
Other
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Coffee house on site
  • Kids' meals
  • Bar
  • Fruit
  • Snack bar
  • Kid-friendly buffet
  • Wine/Champagne
Parking
  • Parking
Activities
  • Spa
  • Fitness center
  • Massage
  • Spa/Wellness packages
  • Hot tub/Jacuzzi
  • Steam room
  • Fitness
  • Spa facilities
  • Spa lounge/Relaxation area
  • Live music/Performance
  • Turkish/Steam Bath
  • Skiing
  • Sauna
  • Locker rooms
  • Golf course (within 2 miles)
General
  • Safe
  • Air conditioning
  • Non-smoking rooms
  • Smoke-free property
  • Designated smoking area
  • Heating
  • Wifi in all areas
  • Facilities for disabled guests
  • Elevator
  • Paid Wifi
Guest Services
  • Ironing service
  • Tour desk
  • Valet parking
  • Concierge
  • Dry cleaning
  • Currency exchange
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Suit press
  • 24-hour front desk
  • Express check-in/out
  • Babysitting/Child services
  • Room service
  • Packed lunches
  • Car rental
  • Baggage storage
  • Laundry
Internet
  • Internet
  • Wifi
Security/Safety
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card, please note a refundable credit card or cash pre-authorization of nzd 100 is required from guests upon arrival to cover any incidentals. this amount will be refunded after inspection of accommodations, if you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s id. if you are unable to present the card at the hotel, please let us know prior to check in. failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival, please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.79
Location:
9.55
Staff:
9.04
Facilities:
8.5
Comfort:
9.07
Cleanliness:
9.05
andrea
Sep 12, 2025 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Spa staff were amazing
Negative: One staff member in the bar was quite rude and condescending
Summary: Excellent with one little hic up
See All Reviews

Room Arrangement

Room Info Facilities
Luxury King Room with Balcony, Spa Bath and Executive Lounge Access
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Interconnecting room(s) available, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Living Area

Dining area, Desk, Sitting area

View

Mountain view, City view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Superior Double Room with Balcony
Room Type: Twin/Double
Room Size: 41 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Interconnecting room(s) available, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Wine glasses, Electric kettle, Coffee machine

View

City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Superior King Room with Balcony
Room Type: Double
Room Size: 41 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Interconnecting room(s) available, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Dining area, Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Wine glasses, Electric kettle, Coffee machine

View

City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Junior King Suite with Balcony
Room Type: Suite
Room Size: 62 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Interconnecting room(s) available, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony, Patio

Living Area

Dining area, Sofa, Desk, Sitting area

View

Mountain view, City view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Dining table, Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub
Room Type: Suite
Room Size: 225 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Guest bathroom, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Interconnecting room(s) available, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Hardwood or parquet floors, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Streaming service (like Netflix), Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony, Patio

Living Area

Sofa, Sitting area, Dining area, Desk, Fireplace

View

View, Mountain view, Landmark view, Lake view, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Dining table, Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Opera King Suite with Patio and Outdoor Jacuzzi - Lake View.
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Dining area, Sofa, Desk, Sitting area

View

Lake view, Mountain view, City view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Prestige King Suite with View
Room Type: Suite
Room Size: 88 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Living Area

Dining area, Sofa, Desk, Sitting area

View

Mountain view, City view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Penthouse with Large Patio and Jacuzzi - Lake View
Room Type: Triple
Room Size: 130 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Bathtub, Toilet, Towels, Conditioner, Body soap, Free toiletries, Toilet paper, Spa tub, Bathrobe, Hairdryer, Shampoo, Shower, Slippers, Walk-in shower, Private bathroom, Shower cap, Bathtub or shower

General

Iron, Safe, Air conditioning, Carpeted, Ironing facilities, Trash cans, Smoke Alarm, Key card access, Tile/Marble floor, Heating

Media & Technology

TV, Satellite channels, Flat-screen TV, Telephone, Radio, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Sofa, Sitting area, Dining area, Desk, Fireplace

Kitchen

Kitchen, Coffee machine, Wine glasses, Electric kettle, Washing machine

View

View, Mountain view, Landmark view, Lake view, City view

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Queenstown hotel?

Check-in time for Queenstown hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Queenstown hotel have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $405 per night with includes Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Business Services, Spa, Bar, Entertainment, Breakfast, Other, Sports/Activities, Fireplace/Heating, Child Friendly, Hot Tub, Internet, Laundry, Air Conditioner, Parking, Designated Smoking Area, Wellness Facilities, Guest Services, Accessibility, Skiing, Restaurant with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Queenstown hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $405
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