Sofitel Queenstown Hotel & Spa | Hotel in Queenstown

| 9.4 (745 Reviews) | 1 Bathroom

Queenstown Hotel | Sofitel Queenstown Hotel & Spa

Hotel in Queenstown

2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Sofitel Queenstown Hotel & Spa offers 82 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

8 Duke Street, Queenstown, 9300, New Zealand

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Jetted bathtub

Bathrobes

Rainfall showerhead

Hair dryer

Private bathroom

Towels

Separate bathtub and shower

Designer toiletries

Bedroom

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Down comforter

Bed sheets

Hypo-allergenic bedding

Air conditioning (climate-controlled)

Bulk dispenser for toiletries

In-room massage

Slippers

Separate sitting area

Phone

Recycling

Free newspapers

Safe

Water-efficient showers only

Eco-friendly cleaning products provided

Desk

Turndown service

Iron/ironing board

Connecting rooms available

LED light bulbs

Breakfast

2 restaurants and 1 coffee shop/cafe

24-hour room service

Coffee/tea in common area(s)

1 bar

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 45 per person

Espresso maker

Minibar

Parking

Valet parking on site (NZD 50 per day; includes in/out privileges)

Limo/town car service

Ski shuttle nearby

Height restrictions apply for onsite parking

Accessibility

Wheelchair accessible (may have limitations)

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Windsurfing

Parasailing

Sailing

Golf lessons

Skydiving

Ski equipment rentals

Sledding

Snow tubing

Skiing

Ice skating

Hiking/biking trails

Snowshoeing

Rafting

Skiing lessons

Snowboarding

Winery tours

Ecotours

Casino

Kayaking

Downhill skiing

Golfing

Fitness center (discounted access)

Beach access

Free bicycle rentals

Cross-country skiing

Health/beauty spa

Water skiing

Ski area

Mountain biking

Full-service spa

Sauna

Bicycle rentals

24-hour fitness center

Steam room

Entertainment

32-inch LCD TV

DVD player

Pay movies

Satellite channels

General

Meeting rooms

Conference space (3003 square feet)

24-hour business center

Banquet hall

Free newspapers in lobby

Front-desk safe

Elevator

English

French

Vegan dining options

At least 80% of food locally-sourced

Local culture & ecosystem education

No plastic coffee stirrers

Biodegradable coffee stirrers

At least 80% lighting from LEDs

Reusable cups only

No plastic drinking straws

Biodegradable drinking straws

No plastic soda bottles

No plastic water bottles

Reusable tableware only

At least 80% organic food

Smoke-free property

Locally-owned & organized tours & activities

Vegetarian dining options

Local artist showcase

Double-glazed windows

Guest Services

DVD player

Snack bar/deli

Free cribs/infant beds

Laundry facilities

Rollaway/extra beds (surcharge)

Change of bedsheets (on request)

Snow sports gear

Daily housekeeping

Change of towels (on request)

Concierge services

Dry cleaning service

Multilingual staff

Wedding services

Ski storage

Turndown service

Laundry facilities

Luggage storage

Porter/bellhop

Hair salon

24-hour front desk

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Balcony

Spa

Body wraps

Steam room

Manicures and pedicures

Massage - Swedish

Hot tub

Massage - hot stone

Massage - deep-tissue

5 treatment rooms

Facials

Massage - sports

Couples treatment room(s)

Body treatments

Turkish bath/hammam

Body scrubs

Massage/treatment rooms

Spa open daily

Policies

Check-in

Check-in time starts at 3:00 pm

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for nzd 95.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately nzd 45 per person valet parking fee: nzd 50 per day (in/out privileges) rollaway bed fee: nzd 95.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Melissa

May 17, 2026 01:05:46 PM

Review Score: 10

Summary: Was a lovely stay. Have stayed a many hotels in Queenstown and the Sofitel was up there. Although the building is slightly dated the experience and customer service was well beyond.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Patio, Lake View (Opera) Room Size: m² 1 King Bed	General Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 2 Double Beds, Balcony Room Size: 441 square feet m² 2 Double Beds	General Balcony or patio, Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Club level room, Balcony, Wheelchair accessible, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Prestige) Room Size: m² 1 King Bed	General Garden view, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 King Bed, Balcony Room Size: 667 square feet m² 1 King Bed	General Square feet - 667, Ping - 19, Balcony or patio, Square meters - 62, Number of bedrooms - 1, Balcony, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 1 King Bed, Balcony Room Size: 441 square feet m² 1 King Bed	General Balcony or patio, Square meters - 41, Number of bedrooms - 1, Ping - 12, Club level room, Balcony, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1
Luxury Room, 1 King Bed, Balcony, Mountain View Room Size: 441 square feet m² 1 King Bed	General Number of bedrooms - 1, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 441, Balcony or patio, Ping - 12.39, Square meters - 41, Club level room, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Penthouse, 1 King Bed, Patio, Lake View Room Size: m² 1 King Bed	General Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Queenstown hotel have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $490 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Queenstown hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $490