Urban Lounge Sleepery, SureStay Collection by BW | Hotel in Rotorua

| 8.2 (142 Reviews) | 1 Bathroom

Rotorua Hotel | Urban Lounge Sleepery, SureStay Collection by BW

Hotel in Rotorua

This smoke-free hotel features an outdoor pool, self parking, and express check-out. WiFi in public areas is free.
Urban Lounge Sleepery, SureStay Collection by BW offers 32 accommodations with hair dryers and complimentary toiletries. LED televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

1286 Arawa St, Rotorua, 3010, New Zealand

Amenities

Parking

Pool

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Hair dryer

Shampoo

Free toiletries

Towels

Soap

Toilet paper

Bedroom

Portable fan

Free cribs/infant beds

Bed sheets

Heating

Laptop-friendly workspace

Breakfast

To-go breakfast available for a fee daily 9:00 AM–11:00 AM: NZD 15.00 per person

Parking

Onsite parking includes off-street options

Secured uncovered self parking on site (NZD 10 per night)

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Upper floors accessible by stairs only

Activities

Hot springs

Outdoor pool

Entertainment

43-inch LED TV

General

English

Smoke-free property

Guest Services

Free cribs/infant beds

Outdoor pool

Front desk (limited hours)

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 10:00 pm early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 10:00 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for to-go breakfast: approximately nzd 15.00 per person uncovered self parking fee: nzd 10 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Paul

May 31, 2026 02:11:31 PM

Review Score: 8

Summary: Room well appointed and beds comfy. Room has thermal heater which heats the room so well and quickly. Balcony a bonus. Mess room had all you'd need. Kids loved pool. Need a hook on bathroom door for toilet bags as bench space is limited. No kitchen cloth or face cloths either. Central location can get very noisy. Walls & glazing are very thin - you can hear everything from outside, neighbours and those above. It seems some people live there: activity from top floor was constant at night until 1 or 2am. Not great for young children. A large, loose panel under the sink in the bathroom looked like a hazard for young children too. Digital check in and digital room key are awesome. When we checked in (early) we were offered to reserve parking for $10 - we booked it. On arrival, there were no carparks available. The property says "1st in 1st served". I took this to mean if you book and are charged for a carpark, you will have a carpark. Noting this isn't the case! I notified this through check in feedback to the property manager but wasn't offered a refund. The photos for this property show adults relaxing in a circular pool that appears to be a spa. This is misleading since there's a sign (not pictured) that says this is a children's pool and it's mildly heated but not warmer than the pool. Our room listing had both "outdoor pool" and "private pool" listed - no private pool. Also no minibar as listed. For the price point, it's ok. But advertising could be more accurate

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Room Arrangement

Room Info	Facilities
Queen Studio & Ensuite bathroom Room Size: m² 1 Queen Bed	General Private bathroom, Number of bedrooms - 1, Shower only, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Single room with Shared bathroom Room Size: m² 1 Twin Bed	General Number of bedrooms - 1, Garden view, Shower only, Shared outdoor bathroom, Shared bathroom, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Queen Studio + 1 Single & Ensuite bathroom Room Size: m² 2 Queen Bed and Twin Bed	General Private bathroom, Number of bedrooms - 1, Shower only, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Junior Family Room with Share Bathroom Room Size: m² 3 Queen Bed, Double Sofa Bed and Twin Bunk Bed	General Bed count minimum 4, Pool view, Number of bedrooms - 1, Shower only, Shared outdoor bathroom, Shared bathroom, Bed count maximum 4, Number of bathrooms - 1
Queen Bed with Shared bathroom Room Size: m² 1 Queen Bed	General Number of bedrooms - 1, Shower only, Shared outdoor bathroom, Shared bathroom, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM Room Size: m² 3 King Bed, Queen Bed and Twin Bunk Bed	General Bed count minimum 4, Private bathroom, Pool view, Kitchenette, Number of bedrooms - 1, Shower only, Bed count maximum 4, Number of bathrooms - 1
Queen + 1 Single with Kitchenette & Ensuite bathroom Room Size: m² 2 Queen Bed and Twin Bed	General Private bathroom, Kitchenette, Number of bedrooms - 1, Shower only, Courtyard view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Twin Studio (2 Queen Beds) & Ensuite bathroom Room Size: m² 2 Queen Beds	General Private bathroom, Pool view, Number of bedrooms - 1, Shower only, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Rotorua hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Rotorua hotel have a swimming pool?

Yes, this Rotorua hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Rotorua hotel?

Best-rates for the Rotorua hotel starts from $44 per night with includes Parking, Pool, Security/Safety, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Toiletries, Guest Services, Breakfast, Child Friendly, Internet with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Rotorua hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Rotorua hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rotorua hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Rotorua hotel?

Based on the information reported by the owner or manager, the Rotorua hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Rotorua hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Rotorua hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $44