voco Queenstown by IHG | Hotel in Queenstown

| 8.5 (1924 Reviews) |  8 Bathrooms  31 Guests
Queenstown City Centre Hotel | voco Queenstown by IHG

Hotel in Queenstown City Centre, Queenstown

Comfortable Accommodations

voco Queenstown by IHG in Queenstown offers family rooms with garden or mountain views. Each room includes air-conditioning, a kitchenette, and a private bathroom with a walk-in shower.

Exceptional Facilities

Guests can enjoy a sauna, fitness center, and a serene garden. The hotel features a modern restaurant serving local cuisine, a bar, and free WiFi in public areas. Additional amenities include a lounge, outdoor fireplace, and a 24-hour front desk.

Dining Experience

The family-friendly restaurant offers breakfast, dinner, and cocktails in a modern ambiance. Menus cater to vegetarian, vegan, gluten-free, and dairy-free diets.

Prime Location

Located 3.7 mi from Queenstown Airport, the hotel is near hiking trails and boating activities. Guests appreciate the convenient location and excellent service.

voco Queenstown by IHG is located in Queenstown.

This 187 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Designated Smoking Area, TV, and several others. This is a 4 star rated property and has over 1924 reviews with the average score of 8.5 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 187 Bedrooms Hotel if you want to learn more about this BachRentals place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This voco Queenstown by IHG in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “voco Queenstown by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Cnr Stanley and Sydney Street, Queenstown, 9300, New Zealand

Amenities

Air ConditionerAir Conditioner
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
FireplaceFireplace
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Kids' mealsKids' meals
  • Kid-friendly buffetKid-friendly buffet
  • Special diet meals (on request)Special diet meals (on request)
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
  • Wine/ChampagneWine/Champagne
  • BarBar
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
ActivitiesActivities
  • Fitness centerFitness center
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • SkiingSkiing
  • Happy hourHappy hour
  • HikingHiking
  • SaunaSauna
GeneralGeneral
  • ElevatorElevator
  • Air conditioningAir conditioning
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Smoke-free propertySmoke-free property
  • Family roomsFamily rooms
  • Non-smoking roomsNon-smoking rooms
  • HeatingHeating
  • Designated smoking areaDesignated smoking area
  • Soundproof roomsSoundproof rooms
Guest ServicesGuest Services
  • LaundryLaundry
  • Dry cleaningDry cleaning
  • Express check-in/outExpress check-in/out
  • Suit pressSuit press
  • 24-hour front desk24-hour front desk
  • LockersLockers
  • Business centerBusiness center
  • Tour deskTour desk
  • Room serviceRoom service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Ironing serviceIroning service
  • Fax/PhotocopyingFax/Photocopying
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • Babysitting/Child servicesBabysitting/Child services
  • Shared lounge/TV areaShared lounge/TV area
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • Outdoor fireplaceOutdoor fireplace
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • Key accessKey access
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containersBreakfast to-go containers
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Contactless check-in/outContactless check-in/out
SkiingSkiing
  • Ski storageSki storage
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
When booking more than 4 rooms, different policies and additional supplements may apply, in line with government requirements and our own risk assessment, we require all guests over 12 years to be fully vaccinated if you wish to access the hotel and its facilities.

Reviews

Value for money:
8.23
Location:
8.94
Staff:
9.04
Facilities:
8.83
Comfort:
9.03
Cleanliness:
8.94
Rachel
Aug 14, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Service by all staff was fantastic. Even the chef was aware that we missed breakfast one morning and made sure we had something to eat. The hotel was well maintained and sauna was great too
Negative: The gym was very basic and could do with some mats and equipment.
Summary: Fantastic refresh
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Conditioner, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe

Media & Technology

TV, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Linens

View

Garden view, Inner courtyard view, Quiet street view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe, Key access

Media & Technology

TV, Telephone, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

View

Garden view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Layout

Window
Standard King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe, Key access

Media & Technology

TV, Telephone, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

View

Garden view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Layout

Window
One-Bedroom Suite
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed
One-Bedroom Suite

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Conditioner, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe, Hardwood or parquet floors

Media & Technology

TV, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Microwave, Wine glasses, Coffee machine, Dining table, Electric kettle, Kitchenware, Refrigerator

Living Area

Sofa, Seating area, Dining area, Desk

View

View, Mountain view, Landmark view

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Sofa bed, Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 24 m2
2 Queen bed(s) Bed
Standard Room with Two Queen Beds

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Conditioner, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe

Media & Technology

TV, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

View

Inner courtyard view

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room - Accessible
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Standard Queen Room - Accessible

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Conditioner, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe, Interconnected room(s) available

Media & Technology

TV, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Shower chair, Lower sink, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Toilet with grab rails, Raised toilet, Accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Deluxe Queen Room with Two Queen Beds
Room Type: Double
Room Size: 24 m2
2 Queen bed(s) Bed
Deluxe Queen Room with Two Queen Beds

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Conditioner, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe

Media & Technology

TV, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, Mountain view, Landmark view

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room with Mountain View
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Standard Queen Room with Mountain View

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Conditioner, Body soap, Shower, Shampoo, Hairdryer

General

Iron, Air conditioning, Carpeted, Hypoallergenic, Safety deposit box, Trash cans, Smoke Alarm, Key card access, Heating, Soundproofing, Ironing facilities, Laptop safe

Media & Technology

TV, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

View

View, Mountain view

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
King Room with Mountain View
Room Type: Double
1 King bed(s) Bed
One-Bedroom King Suite with Mountain View
Room Type: Suite
1 King bed(s) Bed
1 Sofa bed Bed
Standard Queen Room with Panoramic View
Room Type: Double
1 Queen bed(s) Bed
Standard King Room with Panoramic View
Room Type: Double
1 King bed(s) Bed

FAQ's

Is this voco Queenstown by IHG pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at voco Queenstown by IHG? 

Check-in time for voco Queenstown by IHG starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the voco Queenstown by IHG have a swimming pool? 

No, this voco Queenstown by IHG does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in voco Queenstown by IHG? 

Best-rates for the voco Queenstown by IHG starts from $196 per night with includes Air Conditioner, Designated Smoking Area, TV, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Skiing, Wellness Facilities, Fireplace, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Internet, Kitchen, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is voco Queenstown by IHG a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the voco Queenstown by IHG wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the voco Queenstown by IHG is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the voco Queenstown by IHG? 

Based on the information reported by the owner or manager, the voco Queenstown by IHG indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for voco Queenstown by IHG? 

Based on the information reported by the owner or manager, details for the cancellation policy for the voco Queenstown by IHG are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $196
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