The Metrotel Motel | Hotel in New Plymouth

| 9.6 (373 Reviews) |  1 Bathroom
New Plymouth CBD Hotel | The Metrotel Motel

Hotel in New Plymouth CBD, New Plymouth

Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
The Metrotel Motel offers 31 accommodations with espresso makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Show more
 
22 Gill Street, New Plymouth, 4310, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
ToiletriesToiletries
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
BedroomBedroom
  • Heating (climate-controlled)Heating (climate-controlled)
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Free local callsFree local calls
  • Connecting rooms availableConnecting rooms available
  • DeskDesk
  • Restaurant dining guideRestaurant dining guide
  • Iron/ironing boardIron/ironing board
  • PhonePhone
  • Individually furnishedIndividually furnished
  • Individually decoratedIndividually decorated
BreakfastBreakfast
  • Electric kettleElectric kettle
  • Cleaning suppliesCleaning supplies
  • RefrigeratorRefrigerator
  • Espresso makerEspresso maker
  • ToasterToaster
  • MicrowaveMicrowave
ParkingParking
  • Free self parking on siteFree self parking on site
  • Electric car charging station on siteElectric car charging station on site
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
AccessibilityAccessibility
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Raised toilet seatRaised toilet seat
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • ElevatorElevator
  • Grab bar near toiletGrab bar near toilet
ActivitiesActivities
  • Bike storageBike storage
  • Bike parkingBike parking
  • Health/beauty spaHealth/beauty spa
  • Fitness center (free access)Fitness center (free access)
  • ZooZoo
  • Beach accessBeach access
  • Outlet shoppingOutlet shopping
EntertainmentEntertainment
  • Cable channelsCable channels
  • 40-inch flat-screen TV40-inch flat-screen TV
GeneralGeneral
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
  • EnglishEnglish
Guest ServicesGuest Services
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • MicrowaveMicrowave
  • Laundry facilitiesLaundry facilities
  • Full-sized refrigeratorFull-sized refrigerator
  • Luggage storageLuggage storage
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFi and wired InternetAvailable in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace

Policies

Check-in
Check-in
Check-in time starts at 3:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before 10:00 am contactless check-out available late check-out subject to availability late check-out fee: nzd 20 express check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 35.0 per night. cribs (infant beds) are available for nzd 20.0 per night.
Payment Policy
Payment Policy
Late check-out fee: nzd 20 (subject to availability) crib (infant bed) fee: nzd 20.0 per night rollaway bed fee: nzd 35.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, and a security system this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Marine
Sep 5, 2026 02:38:03 PM
Review Score:   4
Summary: It’s been a while I haven’t been to such a dirty and unpleasant hotel. 2 pillows had dirty makeup marks on it, a milky coffee pod was left in the coffee machine, the shampoo dispenser was full of soapy scum, we had no body soap whatsoever as the dispenser was empty and the handsome on the sink was so water down that we couldn’t wash our hands properly. The room was literally 30 degrees on heat when we checked in, it was so disgustingly hot that we couldn’t stay inside for 20min and the whole apartment had a good smell like someone had just cooked in it, so much so that my pjs now smell like it. We feel gross after staying and there and we also had to wait quite a while before we could check in as no one was near reception. We had a dinner reservation to go to and we got there late so we didn’t have time to talk to someone about all this. I stayed there years ago and it was much better then. Only good thing about this place is the convenience of being walking distance from most things. Will not stay there again
See All Reviews

Room Arrangement

Room InfoFacilities
Studio, Accessible
Room Size: 355 square feet m2
1 King Bed
2 Twin Beds
Studio, Accessible

General

Square meters - 33, Square feet - 355, Kitchen, Cookware, dishware, and utensils, Dishwasher, Furnished patio, Stovetop, Wheelchair accessible, Rollaway/extra beds (surcharge), Roll-in shower, Bathroom grab bars, Wheelchair-width doorways, Height-adjusted amenities, Ping - 10, Freezer, Wardrobe or closet, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Double or Twin Room, 2 Bedrooms
Room Size: 657 square feet m2
2 King Beds
2 Twin Beds
Double or Twin Room, 2 Bedrooms

General

Square meters - 61, Square feet - 657, Separate dining area, Kitchen, Cookware, dishware, and utensils, Dishwasher, Furnished patio, Stovetop, Rollaway/extra beds (surcharge), Highchair, Ping - 18, Freezer, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Studio
Room Size: 355 square feet m2
1 King Bed
2 Twin Beds
Studio

General

Square meters - 33, Square feet - 355, Kitchen, Cookware, dishware, and utensils, Dishwasher, Furnished balcony, Stovetop, Rollaway/extra beds (surcharge), Highchair, Ping - 10, Freezer, Wardrobe or closet, Bed count minimum 1, Bed count maximum 2, Extra bed count 1
Double or Twin Room, 2 Bedrooms, Mezzanine
Room Size: 527 square feet m2
2 King Beds
2 Twin Beds
Double or Twin Room, 2 Bedrooms, Mezzanine

General

Square meters - 49, Square feet - 527, Number of living rooms 1, Kitchen, Cookware, dishware, and utensils, Dishwasher, Furnished balcony, Stovetop, Number of bedrooms - 2, Rollaway/extra beds (surcharge), Highchair, Ping - 15, Freezer, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this The Metrotel Motel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Metrotel Motel have a swimming pool? 

No, this The Metrotel Motel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Metrotel Motel? 

Best-rates for the The Metrotel Motel starts from $103 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is The Metrotel Motel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Metrotel Motel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the The Metrotel Motel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Metrotel Motel? 

Based on the information reported by the owner or manager, the The Metrotel Motel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Metrotel Motel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the The Metrotel Motel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Other Vacation Rentals

Recently Booked Hotel