The Metrotel | Hotel in New Plymouth

| 9.0 (1707 Reviews) |  5 Bathrooms  14 Guests
New Plymouth CBD Hotel | The Metrotel

Hotel in New Plymouth CBD, New Plymouth

Featuring free WiFi, The Metrotel offers accommodations in New Plymouth. Free private parking is available on site. Each room at this motel is air conditioned and is equipped with a flat-screen TV with satellite channels. You will find a kettle in the room. All rooms are equipped with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a hairdryer. There is dry cleaning services at the property.

The Metrotel is located in New Plymouth.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Security/Safety, and several others. This is a 4 star rated property and has over 1707 reviews with the average score of 9 . Coming to New Plymouth and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this BachRentals place in New Plymouth. These details are authentic, as they are provided by our partner, booking.com.

This The Metrotel in New Plymouth is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Metrotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Gill Street 22, New Plymouth, 4310, New Zealand

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Fireplace/Heating
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Parking
  • Accessible parking
  • Free parking
  • Street parking
  • Electric vehicle charging station
  • Private Parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
General
  • Facilities for disabled guests
  • Non-smoking rooms
  • Heating
  • Air conditioning
  • Family rooms
  • Elevator
Guest Services
  • Dry cleaning
  • Daily housekeeping
  • Ironing service
  • Laundry
  • Express check-in/out
  • Baggage storage
  • Fax/Photocopying
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Key access
  • 24-hour security
  • Smoke alarms
  • Key card access
  • CCTV in common areas
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that there is a 2% charge when you pay with a visa or mastercard credit card and a 3% charge when you pay with an american express credit card. these fees will also apply to prepayments when a credit card is used.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.07
Location:
9.63
Staff:
9.4
Facilities:
9.35
Comfort:
9.56
Cleanliness:
9.58
Kathryn
Aug 10, 2025 07:00:00 AM
Review Score:   8
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location- walk to everything
Negative: First night had lots of groups of drunken people banging on doors and screaming and also checking in car windows - our car camera took photos of them
Summary: Great apart from some disrespectful guests
See All Reviews

Room Arrangement

Room Info Facilities
Studio
Room Type: Studio
Room Size: 32 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Shower, Private bathroom, Shampoo, Conditioner, Towels, Toilet, Free toiletries, Body soap, Hairdryer, Walk-in shower, Toilet paper

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Carpeted, Trash cans, Interconnecting room(s) available, Heating, Air conditioning, Smoke Alarm, Key card access, Iron, Ironing facilities

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Kitchenware, Toaster, Dishwasher, Kitchen, Stovetop, Wine glasses

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area

View

City view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Studio - Disability Access
Room Type: Studio
Room Size: 32 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Shower, Private bathroom, Shampoo, Conditioner, Towels, Toilet, Free toiletries, Body soap, Hairdryer, Walk-in shower, Toilet paper

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Carpeted, Key access, Trash cans, Heating, Air conditioning, Smoke Alarm, Iron, Ironing facilities

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Kitchenware, Toaster, Dishwasher, Kitchen, Stovetop, Wine glasses

Living Area

Sitting area

Outdoors

Patio, Outdoor furniture

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Roll-in shower

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Standard Family Room
Room Type: Family
Room Size: 61 m2
2 King bed(s) Bed
4 Twin bed(s) Bed

Bathroom

Shower, Private bathroom, Shampoo, Conditioner, Towels, Toilet, Free toiletries, Body soap, Hairdryer, Walk-in shower, Toilet paper

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Carpeted, Key access, Trash cans, Heating, Air conditioning, Smoke Alarm, Iron, Ironing facilities

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Kitchenware, Dining table, Toaster, Dishwasher, Kitchen, Stovetop, Wine glasses

Outdoors

Outdoor furniture, Balcony

Living Area

Desk, Dining area, Sitting area, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Family Room with Balcony
Room Type: Family
Room Size: 49 m2
2 King bed(s) Bed
4 Twin bed(s) Bed

Bathroom

Shower, Private bathroom, Shampoo, Conditioner, Towels, Toilet, Free toiletries, Body soap, Hairdryer, Walk-in shower, Toilet paper

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Carpeted, Trash cans, Interconnecting room(s) available, Heating, Air conditioning, Smoke Alarm, Key card access, Iron, Ironing facilities

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Kitchenware, Dining table, Toaster, Dishwasher, Kitchen, Stovetop, Wine glasses

Outdoors

Outdoor furniture, Balcony

Living Area

Desk, Dining area, Sitting area, Sofa

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Queen Studio
Room Type: Studio
Room Size: 23 m2
1 Queen bed(s) Bed

Bathroom

Shower, Private bathroom, Shampoo, Conditioner, Towels, Toilet, Free toiletries, Body soap, Hairdryer, Walk-in shower, Toilet paper

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Carpeted, Trash cans, Interconnecting room(s) available, Heating, Air conditioning, Smoke Alarm, Key card access, Iron, Ironing facilities

Kitchen

Electric kettle, Kitchenette, Refrigerator, Microwave, Kitchenware, Toaster, Wine glasses

Living Area

Sitting area

Bedroom

Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Layout

Window

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this The Metrotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Metrotel?

Check-in time for The Metrotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Metrotel have a swimming pool?

No, this The Metrotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Metrotel?

Best-rates for the The Metrotel starts from US $161 per night with includes Security/Safety, Fireplace/Heating, Guest Services, Internet, Air Conditioner, Wheelchair Accessible, EV Charge Station, Child Friendly, Laundry, Parking, Balcony/Terrace, Accessibility with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is The Metrotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Metrotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Metrotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Metrotel?

Based on the information reported by the owner or manager, the The Metrotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Metrotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Metrotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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